Release Notes: July 10, 2023 (104)

This release introduces a new insurance plan migration tool to help you move plans from one carrier to another. A new auto save feature has been added to clinical notes. Mucogingival Junction (MGJ) measurement has been added to the Perio Chart Exam, and a new Search field has been added to the location switcher dropdown. … Read more

Release Notes: June 29, 2023 (103)

This release introduces a new Save Card on File feature that can benefit both you and your patients. Additionally, this release includes enhancements to the Progress Notes page and the Perio Chart. Patient Billing and Payment Save Card on File Saving a patient’s card on file can have benefits both to your practice and to … Read more

Release Notes: June 13, 2023 (102)

This release introduces an enhancement to the Print & Mail for Me service that allows your customers to pay their bills online. A new Oral Surgery category has been added to the clinical note templates. Also, there are logout usability enhancements and multiple Imaging enhancements. Billing Pay from Print This release includes an enhancement to … Read more

Release Notes: June 5, 2023 (101)

This update introduces enhancements to several areas of the product management system. You now have control over the insurance eligibility verification timeframe. The Treatment Planner will prompt you to accept fee schedule changes, and the Progress Notes and Chairside Dashboard remember the view settings of not just the computer but also the users who share … Read more

Release Notes: May 11, 2023 (100)

This release brings quick-click clinical note signature enhancements to the Clinical Note Tasks widget to improve your clinical notes user experience, and a minor enhancement to the Clinical Note Tasks Report. Another adjustment has been made to appointment reminder send times. Release Numbering Dentrix Ascend releases updates every few weeks. You may have noticed that … Read more

Refreshing Your Browser

Aw, snap. Have you ever seen a kill page, or had a problem seeing patient appointments or account notes while using Dentrix Ascend? Maybe “Error 500” messages? Have you ever felt Ascend is just not behaving correctly? Each time you access a Dentrix Ascend page, your browser caches (saves to your hard drive) the files … Read more

Release Notes: April 24, 2023 (Prod 409)

This update brings some exciting changes to the Help menu. If you’re new to Dentrix Ascend, or just can’t remember all the features included in your subscription, pay close attention to the resources we mention. This update introduces Radiographic Bone Level detection as an addition to Dentrix Ascend Detect AI. There are further enhancements to … Read more

User Accounts Disabled for Unauthorized Integration

Q: Why is my add-on product no longer working?  If your add-on product has been disabled, it is because our system has detected an unauthorized integration of a third-party product that is accessing Ascend data outside of our approved methods.   Q: What is an unauthorized integration?  An unauthorized connection is a connection between a … Read more

Release Notes: April 10, 2023 (Prod 408)

This release introduces an exciting update to automated insurance eligibility checks. A time-saving checkbox has been added for scheduling events, and configuring email preferences for primary contacts has been error proofed. Insurance Automated Eligibility Check Enhancement This release introduces automated insurance eligibility checks from the moment you schedule an appointment within the current four-day window. Before … Read more

5 Easy Ways to Increase Patient Collections Webinar (Oct 2020)

The financial health of your practice is more important than ever! Join us with Dentrix Ascend certified trainer, Katie Nielsen, for this webinar where you will learn how to: (Duration: 43:04) Click any of the following links to jump to the corresponding time in the video: Additional Information: Download the slide deck here: