For security purposes, to access the new patient forms portal from an email message, a patient must enter a one-time password. Note: If a patient attempts to access the portal from an email message that was sent prior to the implementation of OTP authentication, a one-time password is not required. To access and complete online … Read more
EARLY ACCESS ONLY You can now create time pattern templates that can be applied to appointments, so you no longer have to define a time pattern for every appointment Individually. Notes: When you are creating or editing an appointment, there are two options for time patterns: Note: If the appointment’s location differs from the location … Read more
EARLY ACCESS ONLY The filters for the Aged Receivables Report (Home > Aged Receivables Report) have been changed to allow a reduction in the amount of data for the report, which may speed up queries and provide a clearer report:
EARLY ACCESS ONLY Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure associated with a treatment area in the mouth (such as tooth, quadrant, or arch) if a frequency limitation based on treatment area was applicable for that procedure. Now, if procedure A for the UL quadrant was performed … Read more
Comprehensive Spanish language translation is now available for Dentrix Ascend Forms (the new patient forms solution). This enhancement allows patient forms to be completed fully in Spanish, so you can better serve your Spanish-speaking patients. Also, it includes a “smart” translation feature that converts standard patient answers back to English for staff convenience, while preserving … Read more
A new icon can now appear next to the email address of a user on the User Accounts page if that user’s email address has not been verified after someone creates the user’s account or updates the email address in the user’s account. If Dentrix Ascend gets a notification that a verification email message was … Read more
There are two new filters for viewing ERAs:
For security purposes, to access the new patient forms portal, verification of the patient’s identity is now required. The patient must enter his or her birth date to access forms online. Also, links (from the legacy and new patient forms systems) are now valid for seven days or until the associated forms have been completed, … Read more
If you missed the opportunity to try out the new patient forms, the ability to opt in to using the new patient forms solution is being re-enabled. Also, new functionality that will accompany the migration to the new patient forms solution will be rolled out in three phases. Then, after the opt-in period ends, all … Read more
For Eligibility Pro requests, Dentrix Ascend now helps you know which payers you are missing connections for. Also, adding a connection is now quicker. Scenario 1 When you access the Insurance Eligibility page (go to Schedule > Insurance Eligibility), if any payer connections are missing for the insurance carriers on this page, the Missing Payer … Read more