Released 6/9/26 On a location’s Insurance Defaults page (go to Settings > Insurance Defaults), for Billing Provider, in either of the lists of providers, an asterisk (*) appears next the name of the billing entity associated with the location that you are currently logged in to so you can quickly identity the correct entity as … Read more
Released 7/2/26 Two new patient statuses are now available for selection when you want to inactivate a patient’s record: Selecting either of these two new statuses has the same effect as selecting “Inactive.” Note: For information about inactivating a patient and removing certain information regarding that patient, see the “Inactivating patient records” Help topic.
Released 6/10/26 You can now enter measurements for the following vital signs in a patient’s record: You can also now enter the date a specimen is collected. To allow for these additional measurements, the dialog box where you enter or edit vital signs has been reorganized. Before In this dialog box, you could enter blood … Read more
EARLY ACCESS ONLY (Being Re-released; Originally Released on 6/17/26) Previous releases has introduced improvements to the insurance icon on the patient ribbon. With this release, additional changes to the insurance icon have been introduced: a blue icon now has a red dot; a purple icon is now possible (EARLY ACCESS ONLY); and a “2” can … Read more
Released 6/3/26 When you are adding or editing a frequency exception for an insurance plan’s coverage table, there is now a checkbox, “Apply per treatment area.” Leaving the checkbox selected preserves the existing insurance calculation logic from before this release (the procedure code is covered X times in the specified period if the treatment area … Read more
Released 5/26/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Magnify Tab There is now a Magnify tab on the AI panel (the panel on the right) to provide zoomed-in views of AI findings, … Read more
Released 5/20/26 On the Insurance Eligibility page (go to Schedule > Insurance Eligibility), if a patient has an active secondary insurance plan, a green shield icon with a 2 on it appears next to the name of the insurance plan. This indicator helps you know at a glance if another insurance plan for the patient … Read more
Released 5/20/26 For electronic insurance claims, attachment rules (1) drive when and what practices need to collect or (2) supply attachments for participating payers on relevant procedures. With this release, the rules have been updated and will stay updated automatically every month.
Released 5/27/26 There is a new security right, “Update patient procedure amount,” that determines if a user can update a procedure’s amount by clicking the Update to: [amount] link. If a user has not been granted the “Edit patient procedure amount” security right, the user can be granted the “Update patient procedure amount” right so he/she … Read more
Released 5/20/26 You can now assign multiple billing types to a guarantor in Dentrix Ascend. On a guarantor’s Patient Information page, the following changes have been implemented for the Billing Type: Note: On a dependent’s Patient Information page, the Billing Type is read-only.