Released 8/12/26 Dentrix Ascend provides a powerful drag-and-drop editor for creating email campaigns, but you can encounter several challenges: To address these challenges for creating an email campaign, instead of beginning with a blank email, you can now browse professionally designed email templates, select a design that aligns with your outreach objective, and immediately begin … Read more
Released 9/2/26 You can now draw freehand annotations on a patient’s graphical tooth chart (odontogram) so you can both educate patients and make notes that can’t otherwise be reflected in conditions, procedures, notes, or the current set of charting symbols. Examples of what to use annotations for: New security rights for annotations: Notes: To add … Read more
Released 8/5/26 Previously, when you were reviewing campaign results, you had limited insight into communication outcomes. When a message was not successfully delivered, you were unable to quickly determine whether the issue was caused by invalid contact information, an unsubscribed patient, a carrier rejection, mailbox issue, or another delivery-related failure. Without more detailed delivery feedback, … Read more
Released 7/29/26 When a patient accesses a patient form online, the language to use for that form is now detected and selected automatically based on the language setting in the patient’s browser.
Released 8/6/26 Shared frequency exceptions for an insurance plan’s coverage table (see the release notes for “New Shared Frequency Exception”) can now appear in the Exceptions & Limitations section of the Import Insurance Benefit Details page (see the “Importing insurance information” Help topic)
Released 8/3/26 The idea portal (where you could request a change in how Dentrix Ascend functions or suggest a new feature) has been replaced. The Help menu option has been renamed from “Request a Feature” to “Share Your Feedback” Old New In the new idea portal, you can see shared ideas, and you can quickly … Read more
Released 7/22/26 You can now add an ASAP filter to a campaign so you can now send messages only to patients with upcoming appointments who want to be seen sooner. Notes: To create an SMS campaign using the ASAP filter 1. On the Settings menu, under Patient Care, select Patient Communications. The Patient Communications page opens. 2. Select the Campaigns tab. … Read more
Released 7/22/26 Previously, to start entering a patient’s prescription or electronic prescription, you had to expand the Prescription menu and then select Enter New Prescription or New Electronic Prescription. To reduce the number of steps it takes to start entering a patient’s prescription, you now only click a button: Enter New Prescription or New Electronic … Read more
Released 7/29/26 When you add an alias procedure code, Dentrix Ascend automatically adds it to every fee schedule in all locations of your organization. The fee for the newly created alias procedure code in the current location’s preferred fee schedule is populated with the default fee specified for the alias procedure code. Previously, in each … Read more
Released 7/28/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release includes changes to the Ortho Report (see the “Imaging – Ortho Report” release notes) and other miscellaneous enhancements. Fixes This release … Read more