EARLY ACCESS ONLY Medicaid is the payer of last resort, but the coordination order may be set up incorrectly in Dentrix Ascend so Medicaid is not the last plan in the coverage order for a patient’s insurance plans. If a patient has multiple insurance plans, one of those plans is a Medicaid plan, but that … Read more
Released 7/1/26 You can now quickly close a day on your calendar. To quickly close a day 1. On the Calendar page (go to Schedule > Calendar), navigate to a day that you want to close. 2. On the Actions menu, select Close Day. An all-day event for every operatory is created. The event is … Read more
Released 6/3026 If your office has a subscription for Eligibility Pro, and no payer connections are set up, an Eligibility Pro onboarding panel appears at the top of the Insurance Eligibility page (go to Schedule > Insurance Eligibility). The Eligibility Pro onboarding panel explains the benefits of Eligibility Pro and provides a button to take … Read more
Released 6/29/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements. 3Shape to 3Shape Unite Any user interface element that had “3Shape” in its name is now labeled … Read more
The “Apply per treatment area” option for a frequency exception for an insurance plan’s coverage table (see the release notes for “Treatment Area Option for Frequency Exception”) can now appear in the following areas of Dentrix Ascend:
Released 6/17/26 Provide quick feedback on generated notes with a thumbs up or down to improve summary output over time.
Released 6/17/26 Easily remove unfinished voice notes before they are saved to the patient record. Providers can delete drafts at any time, ensuring only finalized and complete notes are stored in the patient’s record. Note: Released for all Dentrix Ascend packages: Essential, Pro, and Accelerate.
Released 7/1/26 Per location, you can now designate a “house” provider and automatically assign selected procedure codes to that provider so that production dollars are credited to that provider when the specified procedures are posted unless an exception has been designated. For example, you can have imaging procedure codes automatically credit production to the house provider (representing the equipment … Read more
Released 6/11/26 With Dentrix Ascend Eligibility Essentials and Pro, after an eligibility verification, you can import insurance information for a patient’s insurance plan. With this release, you can now edit the coverage % and deductible type for procedure code ranges in the coverage table to be imported before you perform the import. To change coverage … Read more
Released 7/22/26 The Orthodontics package is an add-on feature that you can purchase separately from your Dentrix Ascend subscription. With the Orthodontics package, an Ortho tab is available. The Ortho tab is a dedicated clinical workspace inside Dentrix Ascend that gives orthodontic teams everything they need to manage a patient’s treatment in one place—without having … Read more