Help for Missing Payer Connections

EARLY ACCESS ONLY For Eligibility Pro requests, Dentrix Ascend now helps you know which payers you are missing connections for. Also, adding a connection is now quicker. Scenario 1 When you access the Insurance Eligibility page (go to Schedule > Insurance Eligibility), if any payer connections are missing for the insurance carriers on this page, … Read more

ERA Enhancements

Showing Completed, Incomplete, All Payments On the ERA Payments tab of the Bulk/ERA Insurance Payments page, the Show completed checkbox has been replaced with three options: By default, Not Completed is selected. Filtering by Unmatched Claims You can now filter the list of ERA payments to include payments that could not be matched automatically by … Read more

Enhancements for Eligibility Responses

To help you better understand eligibility responses from payers, messaging has been added, and the layout has been changed. Link for Upgrading to Eligibility Pro If you use Eligibility Essentials, in an Essentials response from a payer, there is now a link that takes you to a website where you can learn about upgrading to … Read more

New Security Right for Schedule Templates

Previously, managing the scheduling templates required the “Manage Location Information” security right. Now, only the “View and Edit Schedule Templates” security right is required. Note: By default, this right is granted to any pre-populated user roles (such as Administrator, Front Office, Office Manager, and Billing Coordinator) and to any user role that already has the … Read more

Imaging 119

Using Only DEXIS Devices There is a new acquisition agent preference that allows you to filter the acquisition device menu to include only DEXIS-compatible devices and have the applicable device selected by default for intraoral or extraoral X-ray imaging procedures. To set the preference 1. Click the Acquisition Agent icon in the system tray, and … Read more