Released 12/17/25 If an ERA payment has been matched to a claim in Dentrix Ascend, either manually or automatically, on the patient’s ledger, an ERA icon now appears next to that claim’s description. You can click the ERA icon to open a PDF document of the ERA on a new browser tab. Note: If there … Read more
Released 4/16/25 On the Insurance Eligibility page, if you attempt to manually request enhanced data for an eligibility verification by clicking a Pro link, but a connection to that payer has not been set up in the Payer Connection Portal, a message now appears. Note: This message appears not only if a connection does not … Read more
Released 3/26/25 With Dentrix Ascend Pay, patients can now make payments from your practice’s website, and those payments are sent to Dentrix Ascend automatically. For each location, Dentrix Ascend Pay now provides a URL that you can embed in a website. When a patient makes a website payment using that link, the payment automatically appears … Read more