Released 2/12/26 With an Eligibility Pro subscription, when a response is received for an eligibility request, insurance information can now be imported into Dentrix Ascend automatically. Previously, you could only import this information manually. To allow automatic imports For each location, open the Location Information page (Settings > Location Information), set the Auto-Import Insurance Eligibility … Read more
Released 1/14/26 You can now record the following vitals signs in Dentrix Ascend: blood pressure, heart rate, oxygen saturation, temperature, blood glucose, and hemoglobin A1c. On the Medical Alerts/Medications tab of a patient’s Patient Information page, there is a new section for vital signs. To add a vital signs record 1. Click Add Vital Signs/Readings. … Read more
Released 1/7/26 When you are importing insurance information, there are new options for Insurance Plan. The new options are:
Released 12/17/25 In previous releases, patient forms could be viewed in Spanish, Chinese (simple), and Chinese (traditional) on demand. With this release, patient forms can now be viewed in Tagalog.
Released 1/7/26 If your location has an Eligibility Pro subscription, and certain plan options (source of payment, missing tooth clause, and/or crown/bridges paid on date) and/or the coordination of benefits methods have been updated due to a manual import, you can revert the updated plan options from the import back to their previous values within … Read more
Released 1/5/26 In certain areas with unions, you may need to support EPO plans so you can accept more patients. Typically, these plans have procedures that are considered “Paid in Full.” Instead of the patient being responsible for a portion of a charge, anything over the maximum allowed (contracted) rate gets written off. The patient’s … Read more
Released 12/10/25 When you are entering an insurance payment, you can now use the Enter key to navigate to the next row in the list of procedures for the selected claim. Note: You use the Tab key to navigate to the next column. This is existing functionality.
Released 12/17/25 If an ERA payment has been matched to a claim in Dentrix Ascend, either manually or automatically, on the patient’s ledger, an ERA icon now appears next to that claim’s description. You can click the ERA icon to open a PDF document of the ERA on a new browser tab. Note: If there … Read more
Released 1/8/26 The placement date is no longer required for an orthodontic procedure, so you can create predeterminations that include orthodontic procedures without specifying placement dates. Note: This functionality is applicable only for a procedure with a “Tx Plan” status. 1. To edit a planned orthodontic procedure, on the Tx Planner tab of a patient’s … Read more
Released 12/17/25 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements: Fixes This release resolves the following issues: