Betty Leh Many patients still struggle to feel safe scheduling treatment. Using a virtual waiting room is one way to help them feel secure. In this webinar, you’ll learn about features inside Dentrix Ascend for creating a virtual waiting room: (Duration: 26:20)
The Power Reporting module gives you access to a lot of information. Sometimes it may seem difficult to find which report will give you the fields you need to build that custom report. Courage! All the data fields and measures are explained in the following articles: Auditing reports Insurance reports Financial reports Patient reports Clinical … Read more
Many practices rely on text messages to confirm appointments and send forms and reminders to patients. In addition to confirming appointments, two-way texting is useful to respond to typical questions that a patient might have before or after an appointment. In these cases, two-way text messaging is critical. Some offices also find it useful to … Read more
Adding supporting documentation to an insurance claim or a predetermination is recommended to speed up the insurance payment process. Adding an image with an annotation is a great way to specifically point out the areas of concern and help insurance carriers understand why the treatment is needed or why it was completed. This tip is … Read more
This release includes the new CDT 2023 updates and Deposit Slip Report enhancements. Information icons have been added to the New Exceptions for Procedure(s) window, and updates to the Merge Insurance Carriers dialog box to explain more about the process of merging carriers. Also, there are more billing information warnings and SMS registration updates. CDT … Read more
This release introduces a new Ledger report that allows you to give patients a report for a specific time frame, like last year’s procedures and payments. You can now use Dentrix Ascend Pay to process bulk insurance payments using an insurance carrier credit card. There are also enhancements to the merge carriers feature and the … Read more
With this update, the subscription-based product known as Voice Perio is now called Dentrix Ascend Voice because you can now use it not only to dictate perio exams but also to dictate clinical notes. The ability to define and remember custom operatory and provider groups in the Calendar is also included with this update. There … Read more
Dentrix Ascend has many interesting and beneficial developments under way. With this update, the subscription-based product known as Voice Perio is now called Dentrix Ascend Voice because you can use it not only to dictate perio exams but also to dictate clinical notes. This update also includes an enhancement to the Clinical Note Tasks Report. … Read more
This release introduces an update to the Calendar’s handling of provider groups. Changes to the handling of patient email addresses reemphasize the relationship of the patient to the primary contact, and there is an enhancement to the sending of appointment reminders to the primary contact. Multiple enhancements have been made to the Imaging module. Scheduling … Read more
This update introduces a refinement to the Ledger Report released earlier and adds a minor adjustment to the Ledger for carrier payments by credit card. Ledger Ledger Report Enhancement This release introduces a new Include Payments/Adjustments checkbox to the Ledger Report options. In the last release, the Ledger Report included all completed procedures, payments, adjustments, and claims. In … Read more