For security purposes, to access the new patient forms portal from an email message, a patient must enter a one-time password. Note: If a patient attempts to access the portal from an email message that was sent prior to the implementation of OTP authentication, a one-time password is not required. To access and complete online … Read more
Comprehensive Spanish language translation is now available for Dentrix Ascend Forms (the new patient forms solution). This enhancement allows patient forms to be completed fully in Spanish, so you can better serve your Spanish-speaking patients. Also, it includes a “smart” translation feature that converts standard patient answers back to English for staff convenience, while preserving … Read more
If you missed the opportunity to try out the new patient forms, the ability to opt in to using the new patient forms solution is being re-enabled. Also, new functionality that will accompany the migration to the new patient forms solution will be rolled out in three phases. Then, after the opt-in period ends, all … Read more