Release Notes: April 24, 2023 (Prod 409)

This update brings some exciting changes to the Help menu. If you’re new to Dentrix Ascend, or just can’t remember all the features included in your subscription, pay close attention to the resources we mention. This update introduces Radiographic Bone Level detection as an addition to Dentrix Ascend Detect AI. There are further enhancements to … Read more

User Accounts Disabled for Unauthorized Integration

Q: Why is my add-on product no longer working?  If your add-on product has been disabled, it is because our system has detected an unauthorized integration of a third-party product that is accessing Ascend data outside of our approved methods.   Q: What is an unauthorized integration?  An unauthorized connection is a connection between a … Read more

Release Notes: April 10, 2023 (Prod 408)

This release introduces an exciting update to automated insurance eligibility checks. A time-saving checkbox has been added for scheduling events, and configuring email preferences for primary contacts has been error proofed. Insurance Automated Eligibility Check Enhancement This release introduces automated insurance eligibility checks from the moment you schedule an appointment within the current four-day window. Before … Read more

Release Notes: December 15, 2022 (Prod 402)

This release includes the new CDT 2023 updates and Deposit Slip Report enhancements. Information icons have been added to the New Exceptions for Procedure(s) window, and updates to the Merge Insurance Carriers dialog box to explain more about the process of merging carriers. Also, there are more billing information warnings and SMS registration updates. CDT … Read more

Release Notes: January 26, 2023 (Prod 404)

Dentrix Ascend has many interesting and beneficial developments under way. With this update, the subscription-based product known as Voice Perio is now called Dentrix Ascend Voice because you can use it not only to dictate perio exams but also to dictate clinical notes. This update also includes an enhancement to the Clinical Note Tasks Report. … Read more

Release Notes: March 27, 2023 (Prod 407)

This release introduces an update to the Calendar’s handling of provider groups. Changes to the handling of patient email addresses reemphasize the relationship of the patient to the primary contact, and there is an enhancement to the sending of appointment reminders to the primary contact. Multiple enhancements have been made to the Imaging module. Scheduling … Read more

Release Notes: March 09, 2023 (Prod 406)

This update introduces a refinement to the Ledger Report released earlier and adds a minor adjustment to the Ledger for carrier payments by credit card. Ledger Ledger Report Enhancement This release introduces a new Include Payments/Adjustments checkbox to the Ledger Report options. In the last release, the Ledger Report included all completed procedures, payments, adjustments, and claims. In … Read more

Release Notes: November 13, 2019 (Prod 345)

The product update released November 13, 2019, includes new features and enhancements to existing features. New with this update is access to Workflow Compliance Report data regardless of whether the compliance feature is active. The tool for adding a new insurance carrier now allows you to search by Payer ID. You may now limit providers … Read more