Released 3/11/26 When a patient has primary and/or secondary dental insurance on file in Dentrix Ascend, that insurance information is pre-filled on any patient forms that have a section for entering insurance information, so the patient does not have to enter insurance information each time those forms need to be completed. Example: This patient has … Read more
Released 3/4/26 An eligibility response can now contain information about the following: If this information is in the response, when you view the response (in an HTML format), you will notice a Shared Freq/Alt Benefit column with the information.
Released 3/4/26 Important Note: An updated acquisition agent may be required. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. CAD/CAM Software Bridge for Shining 3D You can now acquire CAD/CAM images with a software bridge for Shining 3D, and you can view those acquired images in Dentrix Ascend … Read more
Released 2/25/26 On the Unresolved Claims page and the Unsent Claims page there is now a “Go to Ledger” link that you can click to open the corresponding patient’s ledger. Unresolved Claims 1. On the Home menu, select Unresolved Claims. The Unresolved Claims page opens. 2. Expand a carrier section on the left, and then … Read more
Released 2/17/26 This release resolves the following issues:
Released 2/18/26 In the Coverage Table dialog box for an insurance plan, the boxes for each Code Range have been widened to display up to five characters. Before Now
Released 3/4/26 Previously, you could validate the subscriber ID for only primary insurance plans. Now, you can validate the subscriber ID for secondary, tertiary, and quaternary insurance plans. To validate a subscriber ID Notes: The following still applies to the validation process:
Released 2/11/26 When you are creating or editing a patient form using the form builder, you will now notice that the names of the element categories have been changed, but there has not been any change to the underlying functionality and data synchronization capabilities. To see the new categories 1. Go to Settings > Form … Read more
Released 2/4/26 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements. Higher Contrast Buttons As a user, I want the view buttons in the footer to be … Read more
Released 2/4/26 Previously, to enter an insurance payment, you selected the Insurance Payment option on the Payment button menu. Now, you click the Insurance Payment button.