Released 7/28/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release includes changes to the Ortho Report (see the “Imaging – Ortho Report” release notes) and other miscellaneous enhancements. Fixes This release … Read more
Released 7/22/26 An enhancement has been made to digital contracts for future payment plans. Notes: When you create a future payment plan, during the Finalize and Pay step, you can choose to send the contract to the patient’s online forms portal so it can be signed. On the Agreement Options menu, select Send To Patient. … Read more
Released 7/22/26 When a patient books an appointment online, he/she can now opt in to having that appointment be added to the ASAP list to indicate that he/she would like to be contacted if an earlier appointment slot becomes available. Notes: Enabling the Feature (Practice Does This per Location): 1. With the correct location selected … Read more
Released 7/15/26 Manually charting a periodontal exam can be time consuming, repetitive, and prone to human error. With Dentrix Ascend Voice Perio, a voice‑enabled periodontal charting experience, you can enter a full perio exam using natural voice commands. Also, an AI-generated oral health summary is generated for each exam; you can print that summary and … Read more
Released 9/2/26 Payer connection statuses now appear directly on the Insurance Eligibility page (go to Schedule > Insurance Eligibility). Next to each payer’s name, one of the following status indicators appears: Note: This functionality is available only with an Eligibility Pro subscription.
Released 10/14/26 Many practices either have no form reminders configured or set them too far in advance, leaving patients without a nudge close to their appointment. This leads to low form completion rates and slower check-ins. Now, a patient with an upcoming appointment will receive a reminder to complete any outstanding forms within 24 hours … Read more
Released 7/29/26 A new exception type, “Shared Frequency,” is now available. It allows you to have a single frequency exception that can apply to multiple procedures. Examples of when you can use the shared frequency exception: To add a shared frequency exception 1. On the Home menu, select Carriers. 2. Select a carrier, and then … Read more
Released 7/29/26 Orthodontic documentation is often fragmented, inconsistent, and time-consuming. Clinicians rely on screenshots or external editors to assemble progress reports, leading to inconsistent presentation, increased chairside/admin time, data fidelity risks, and friction when attaching documentation to claims and pre-authorizations. However, in Dentrix Ascend Imaging, you can now quickly compose an orthodontic report by dragging … Read more
Released 8/6/26 Enhancements have been made to future payment plans, most of the changes affect the efficiency of creating future payment plans from patients’ treatment plans. Notes: Treatment Plan When you create a future payment plan while presenting a patient’s treatment plan, the following changes have been implemented with this release: Ledger When you create … Read more
Released 7/13/26 If your office has a subscription for Eligibility Essentials or Eligibility Pro On Demand, Eligibility Essentials success metrics appear at the top of the Insurance Eligibility page (go to Schedule > Insurance Eligibility). The Payer Response % box displays the percentage of requests (Pro and Essentials) that returned a valid response in the past week (today and the … Read more