Released 10/28/26 The Provider Production & Collections Report is intended to replace the workflow in Power Reporting for calculating provider compensation. This new report presents procedure-level production and collection totals grouped by provider, combining financial integrity from the Provider A/R Totals Report with procedure and patient details. The Provider Production & Collections Report provides a … Read more
Released 9/28/26 You can now export a fee schedule directly from the Fee Schedules page in Dentrix Ascend. Previously, the only way to export a fee schedule was from Power Reporting. To export a fee schedule 1. On the Settings menu, select Fee Schedules. The Fee Schedules page appears. 2. On the left, select a … Read more
Released 10/14/26 The Import Benefits section of the eligibility manager displays pending benefit imports, which enables front-office and central billing office (CBO) teams to centrally view, search, review, and import electronic insurance eligibility benefit data directly into patient records across multiple practice locations. Instead of checking individual patient charts or hunting for notification icons across … Read more
Released 10/28/26 The Appointment Readiness section of the eligibility manager gives you a centralized, real-time work list to verify insurance ahead of scheduled patient visits. This view replaces the Insurance Eligibility page and is designed for insurance coordinators, front desk staff, and practice managers at both single-practices and multiple-location organizations. Accessing the view To access … Read more
Released 9/30/26 The functionality for viewing eligibility details for an appointment was released previously for Eligibility Pro customers only. That functionality is being expanded to include Eligibility Essentials customers.
When you are creating a campaign (go to Settings > Patient Communications, select the Campaigns tab, and then click CREATE CAMPAIGN), you will notice the following changes have been implemented: Note: The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription.
On the campaigns dashboard (go to Settings > Patient Communications, and then select the Campaigns tab), the following metrics now appear: Note: As you apply filters, the metrics update automatically based on the campaigns that match the filter criteria. Note: The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It … Read more
Released 9/23/26 You can now add a practice logo to an email campaign, and each email message that gets delivered will include the logo that corresponds to the recipient’s preferred location. Instead of creating separate campaigns for each location or manually managing image URLs, you can now build a single email template and have the … Read more
Released 9/23/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Keep Pan from Blocking AI Panel After you zoom in on an image being viewed, instead of the pan window appearing when you position … Read more
Released 9/9/26 After you finish entering or editing an exam with Dentrix Ascend Voice Perio, the Oral Health Summary appears. Now, you can save a copy of that summary in the patient’s document manager as a .pdf file. Note: Voice Perio is available only with a Dentrix Ascend Accelerate subscription or the Ambient add-on (purchased … Read more