Imaging 171

Released 2/4/26 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements. Higher Contrast Buttons As a user, I want the view buttons in the footer to be … Read more

Manually Added Pharmacy Is Saved

Released 2/4/26 Previously, if a pharmacy did not show up when you searched for it, and you added it manually, the next time you searched for that pharmacy, you would have to enter all that pharmacy’s information again. Now, a manually entered pharmacy is saved so that the next time someone searches for it, it … Read more

Removal of Broken Appointments From Overview and Eligibility Pages

Released 1/19/26 On the Appointments box on a patient’s Overview page (go to Patient > Overview), an appointment with a “Broken”, “No Show”, or “Canceled by Office” status will no longer appear as the patient’s Next Appointment. Also, on the Insurance Eligibility page (go to Schedule > Insurance Eligibility), an appointment with a “Broken”, “No … Read more

Heading Change in Patient Communications

Released 1/19/26 On the Patient Communications page (go to Settings > Patient Communications), with the Recare tab selected, the title on the left panel has been changed from “Prophy Recare” “Primary Recare” to clarify that the recare communications apply for any primary recare type, not just prophy. Note: On the Recare Setup page (go to … Read more

Premedication Message for Email and Text

Released 1/28/26 Previously, an appointment reminder could include a premedication message only if the reminder was sent as an email message. Now, an email or text message reminder for an appointment can include a premedication message. As part of this change, the “Include Premedication message on Email” was renamed to “Include Premedication message.” To include … Read more

New Format for Viewing Eligibility Details

Released 4/22/26 Note: For Eligibility Pro customers only. Previously, when you clicked the “E” icon on an appointment, a document would open on a new browser tab. Now, a dialog box opens (without navigating you away from the calendar) and displays only the eligibility details that pertain to the current appointment, and it displays the … Read more