Gentry Winn Released 8/3/26 The idea portal (where you could request a change in how Dentrix Ascend functions or suggest a new feature) has been replaced. The Help menu option has been renamed from “Request a Feature” to “Share Your Feedback” Old New In the new idea portal, you can see shared ideas, and you can quickly … Read more
Released 7/22/26 You can now add an ASAP filter to a campaign so you can now send messages only to patients with upcoming appointments who want to be seen sooner. Notes: To create an SMS campaign using the ASAP filter 1. On the Settings menu, under Patient Care, select Patient Communications. The Patient Communications page opens. 2. Select the Campaigns tab. … Read more
Released 7/22/26 Previously, to start entering a patient’s prescription or electronic prescription, you had to expand the Prescription menu and then select Enter New Prescription or New Electronic Prescription. To reduce the number of steps it takes to start entering a patient’s prescription, you now only click a button: Enter New Prescription or New Electronic … Read more
Released 7/29/26 When you add an alias procedure code, Dentrix Ascend automatically adds it to every fee schedule in all locations of your organization. The fee for the newly created alias procedure code in the current location’s preferred fee schedule is populated with the default fee specified for the alias procedure code. Previously, in each … Read more
Released 7/28/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release includes changes to the Ortho Report (see the “Imaging – Ortho Report” release notes) and other miscellaneous enhancements. Fixes This release … Read more
Released 7/22/26 An enhancement has been made to digital contracts for future payment plans. Notes: When you create a future payment plan, during the Finalize and Pay step, you can choose to send the contract to the patient’s online forms portal so it can be signed. On the Agreement Options menu, select Send To Patient. … Read more
Released 7/22/26 When a patient books an appointment online, he/she can now opt in to having that appointment be added to the ASAP list to indicate that he/she would like to be contacted if an earlier appointment slot becomes available. Notes: Enabling the Feature (Practice Does This per Location): 1. With the correct location selected … Read more
Released 7/15/26 Manually charting a periodontal exam can be time consuming, repetitive, and prone to human error. With Dentrix Ascend Voice Perio, a voice‑enabled periodontal charting experience, you can enter a full perio exam using natural voice commands. Also, an AI-generated oral health summary is generated for each exam; you can print that summary and … Read more
Released 9/2/26 Payer connection statuses now appear directly on the Insurance Eligibility page (go to Schedule > Insurance Eligibility). Next to each payer’s name, one of the following status indicators appears: Note: This functionality is available only with an Eligibility Pro subscription.
Released 7/29/26 A new exception type, “Shared Frequency,” is now available. It allows you to have a single frequency exception that can apply to multiple procedures. Examples of when you can use the shared frequency exception: To add a shared frequency exception 1. On the Home menu, select Carriers. 2. Select a carrier, and then … Read more