Released 11/26/25 Important Note: Some of the new features and enhancements require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Five Anterior Image Positioning Option In the Modality View, a Use Five Anterior Positioning checkbox has been added to the options for both the Intraoral … Read more
Released 12/17/25 If your location has an Eligibility Pro subscription, and the deductibles and benefits for a plan have been updated due to a manual import, you can revert the updated values from the import back to their previous values within 30 days. For a Plan at the Carrier Level When you are viewing a … Read more
Released 11/5/25 Including Medications on Patient Forms You can now flag the medications that you want to have appear on any form that includes the “Medications” element. Only the medications you have flagged in Dentrix Ascend will be available for a patient to select on forms. To edit a medication 1. On the Settings menu, … Read more
Released 11/5/25 In previous releases, patient forms could be viewed in Spanish and Chinese (simple) on demand. With this release, patient forms can now be viewed in Chinese (traditional).
Released 12/3/25 With a patient selected in Dentrix Ascend. The patient ribbon now includes the patient’s insurance eligibility status.
Released 11/5/25 Important Note: Some of the new features and enhancements require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Videa AI Panel If your location uses Dentrix Ascend Detect AI, an AI panel now appears automatically when you view an intraoral X-ray image. … Read more
Released 10/29/25 Previously, the “Manage Patient Forms” security right controlled whether a user could change the due date of a form in a patient’s record or not. Now, there is a new security right that controls this. The new security right, “Edit forms due for a patient” (in the “Patient Information” category), allows a user … Read more
Released 10/22/25 For a procedure, when you set the Automatically calculate insurance estimates switch to Off, a warning icon and a message appear to inform you that the benefit maximums and required deductibles from the patient’s insurance plan are not used to calculate estimates for this procedure. This is existing functionality. With this switch off … Read more
Released 11/5/25 You can now send patient forms on an “as-needed” basis to patients. Setting Up a Form to Allow On-demand Requests 1. On the Settings menu, select Form Builder to open the form builder on a new browser tab. 2. For a form in the list, select the Settings option on the corresponding Actions … Read more
Released 11/12/25 There is now a “Canceled by Office” appointment status, which you can assign to an appointment when someone in your office cancels that appointment. With the Status of the appointment set to Canceled by Office, you can do any of the following: The icon that corresponds to the “Canceled by Office” status is … Read more