Released 4/30/25 Important Note: Some of the new features and enhancements will require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Hiding “Check For Updates” for Acquisition Agent You can now hide the option that allows a user to check for updates for the … Read more
Released 4/2/25 When you perform a manual search, you can now choose to search by operatory availability only. Before, you had to search by operatory and provider availability. This change in functionality allows you to double-book a provider when you are viewing the results of a manual search for openings. Also, the Date filter is … Read more
Released 4/2/25 Additional contact information now appears for a non-patient referral source (“Professional”, “Marketing”, or “Other”) that is attached to a patient’s record under Referred By on the Referrals tab of the Patient Information page. Previously, only the physical address would appear, but now, in addition to the physical address, the email address and up … Read more
Released 3/12/25 When you position your pointer over the Modified Date of a transaction in a patient’s ledger, in addition to seeing the date, you now see the name of the user who made the change. Note: A user name does not appear in the following situations:
Released 3/26/25 Previously, you could import only the deductibles, benefits, and coverage exceptions of an insurance plan from an eligibility response. Now, you can also import the source of payment, coordination of benefit method, and coverage table of an insurance plan from an eligibility response. To import the plan details and coverage table 1. If … Read more
Released 4/16/25 You can now quickly assign a user’s role for multiple locations at one time when you are adding or editing a user account. Previously, you had to assign a role one location at a time. To quickly assign a user account’s access to multiple locations at once 1. On the Settings menu, select … Read more
Released 3/19/25 You can now add a color to an event. Previously, all events could be only gray. Adding colors to events can help people more easily identify events and differentiate one type of event from another. An event color can also help convey a message or that a certain action must be taken. To … Read more
Released 2/26/25 There is now an indicator to help you identify payments that were posted automatically or quickly for claims on ERAs versus payments that were posted manually. For an automatically or quickly posted claim, an “A” appears in the following areas: Note: If you position your cursor over the “A” symbol, a tooltip with … Read more
Released 5/15/25 With this Dentrix Ascend release, an all-new, enhanced form builder is available. With the new patient forms features in Dentrix Ascend, you can send requests to patients to have them complete the forms that are due, similar to how you requested forms previously. Some highlights of the new forms include the following: New … Read more
EARLY ACCESS ONLY With this release of Dentrix Ascend, you can now restrict the refunding of credit card transactions by amount per user role. Also, there is a new report to track refund requests. Security Right Enhancement The existing security right “Void/refund transaction processed by credit cards” (in the “Ledger” category) has been enhanced. This … Read more