Released 3/26/25 With Dentrix Ascend Pay, patients can now make payments from your practice’s website, and those payments are sent to Dentrix Ascend automatically. For each location, Dentrix Ascend Pay now provides a URL that you can embed in a website. When a patient makes a website payment using that link, the payment automatically appears … Read more
To help prevent delays in collections, Dentrix Ascend Pay now allows you to take credit card payments from patients when there is not a payment device (card reader) available. Prerequisites: To enter a virtual payment 1. While viewing a patient’s Ledger page, click Payment. 2. In the Enter Payment dialog box, enter the payment Amount, … Read more
To help prevent delays in collections, Dentrix Ascend Pay now allows you to send a text message with a link so a patient can make a payment online. You can use this functionality for such things as deposits and to allow patients to make payments on their own instead of providing credit card information over … Read more
As in a previous release (see the release notes for “Flagging and Identifying Ortho Patients”), you can flag a patient as an orthodontia patient. With this release, you can now have a patient flagged as an orthodontia patient automatically when orthodontia procedures are posted. You can now turn on a new setting for each procedure … Read more
With a previous release of Dentrix Ascend, tooth numbers started being automatically assigned to procedures for periapical (PA) images to help prevent the rejection of claims with PA procedures by some payers that required tooth numbers. However, some payers reject claims with PA procedures that include tooth numbers, so you might have had to start … Read more
Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic.
Tracking your patients’ insurance information can be time consuming. You must verify that your patients’ insurance plans are active and ensure that payment estimates are accurate. This may require your office staff to visit multiple insurance websites daily. Verifying a patient’s insurance eligibility and understanding a patient’s insurance plan benefits are key to ensuring that … Read more
As in a previous release (see the release notes for “Flagging and Identifying Ortho Patients”), you can flag a patient as an orthodontia patient. With this release, there are new visual indicators that allow you to easily identify an orthodontia patient. These visual indicators are located in the following areas of Dentrix Ascend:
Prior to this update, the only way to schedule appointments across locations in Dentrix Ascend was by switching locations. Now, you can schedule an appointment in various locations without having to switch locations. This new multi-location scheduling functionality can help you boost scheduling efficiency and find openings for patients at other locations throughout your organization. … Read more
In a claim’s Claim Detail dialog box (see the Help topic “Changing claim details” for more information), the Claim Info tab now includes an address for the Place of Service. The address fields are populated automatically with the address where the services were rendered (the location associated with the procedures on the claim). Note: A … Read more