Gentry Winn Released 1/8/25 With this release, the claim payment details are now displayed in a different order to match (or be very similar to) the order of ERAs that you receive directly from carriers’ websites or paper EOBs. This may allow you to find the information you need more quickly. When you are viewing the details … Read more
Released 1/29/25 Important Note: Some of the new features and enhancements will require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. New Features and Enhancements Exam View (Default) Updates Enhancements have been made to the default Exam view for usability and for consistency with … Read more
With this release, you can search for ERAs by TIN and/or insurance carrier. This enhancement may help you post ERA payments more efficiently. To filter the ERAs 1. On the Home menu, select Bulk/ERA Insurance Payments to open the Bulk/ERA Insurance Payments page. 2. Select the ERA Payments tab on the left panel. 3. Expand … Read more
Summary of updates that were made to conditions:
Released 6/11/25 Dentrix Ascend Eligibility Essentials and Pro was released previously (https://learn.dentrixascend.com/dentrix-ascend-eligibility-pro/). With that release you were able to import deductible and benefit details for a patient’s insurance plan. With this release you are able to also import coverage exception details. To import insurance coverage exceptions 1. If deductibles and benefits and/or coverage exceptions are … Read more
Released 1/22/25 With this release, several improvements have been made to help you search for available appointment times more quickly. To perform a search 1. On the Schedule menu, select Search for Openings to open the Search for Openings page. 2. Set up the following filters: 3. Click Search to view the results. Notes: 4. … Read more
With this release, there is a new security right: “View Production.” To view production amounts on the calendar, this security right is required. By default, all user roles that have the “Review Schedule” right are granted the “View Production” right. If you remove this right from a user role, the corresponding users will not be … Read more
With this release, when you are scheduling an appointment for a patient with an active medical alert that has the SNOMED code 398193008 assigned to it (such as “Pre-medicate need”) in his or her record, the Premedicate checkbox for the appointment is now selected automatically. The “Pre-medicate need” medical alert in a patient’s record (select … Read more
With this release, not only can you search for ERAs by the received date (received in Dentrix Ascend), but you can search by a dollar amount and/or reference number. This enhancement may help you post ERA payments based on EFTs, paper checks, or virtual credit cards more efficiently. To filter the ERAs 1. On the … Read more
With this release, you can export the Audit Log (Home > Audit Log). To export the report, click Export. The current page as it is displayed is downloaded as a .csv file. You can open the .csv file in a spreadsheet program. The first row contains the column headers. The second row contains the filters … Read more