Gentry Winn Provider A/R Detail Report The Provider A/R Detail Report (a new Power Reporting report) is similar to the existing Provider A/R Totals Report (an existing standard report; go to Home > Provider A/R Totals), and you may benefit from comparing the totals on these two reports. The new report displays each provider’s production and collections … Read more
With this release, where you access treatment consent messages for patient forms is different. Previously, you would go to Settings > Patient Forms to access the Tx Consent Messages. Now, you go to Settings > Treatment Plan Settings. On the new Treatment Consent Messages page, the options for working with your treatment consent messages are … Read more
Before you can use Dentrix Ascend Pay to process credit card payments (in-office or online), you must configure your Worldpay accounts in Dentrix Ascend. You should have at least one merchant account per location in your organization. To make adding an account to Dentrix Ascend easier, you can now have Dentrix Ascend retrieve your merchant … Read more
There is a new data field for Power Reporting reports. Any report that is based on the Analysis Ledger Report Builder, can now include the new “Username” field, which is in the “Location” category. The Username field displays the user name of the Dentrix Ascend user who posted a ledger transaction. Note: The user name … Read more
Do you find it difficult to manage referral sources in Dentrix Ascend because you have a very long list of sources to scroll through? This may be the case especially if, for example, your office is part of a large organization or performs specialty work (where essentially your entire patient base comes from referrals). Well, … Read more
With this new phase of the payment table features, you can enable or disable payment tables to respectively allow or prevent the amounts entered for procedures in payment tables to override coverage tables percentages. Initially with this update, payment tables do not affect insurance estimates; to allow payment tables to be used for calculating insurance … Read more
If you use Dentrix Ascend Pay, you can now allow Dentrix Ascend to automatically process recurring payments for payment plans with a saved card on file. Also, you can specify what time of the day you would like those payments to be processed automatically. Note: Turning the automation on or off requires the new “Manage … Read more
You can now provide a partial refund for a credit card transaction. You no longer have to post a full refund and then collect the correct amount from the patient. Note: If the payment is up to 45 days old, all or part of the amount can be refunded only to the original card. If … Read more
An insurance payment table is a list of procedures and what a payer pays for each of those procedures. For the first phase of the payment tables feature, you can add, edit, and remove procedures, and insurance estimates are not affected; that will be implemented in the next phase. When this feature is fully implemented, … Read more