EARLY ACCESS ONLY Insurance payment adjustments impact more than the ledger; they impact provider compensation and production. To allow more accuracy and control with adjustments when you are entering an insurance payment, you can now split adjustments by procedure for both offsetting and write-off adjustments. Previously, you could specify an adjustment amount per procedure, but … Read more
Released 1/14/26 Previously, when a visit was moved from Case X to Case Y, the procedures in that visit were distributed to existing visits in Case Y, so you had to re-create the visit that was moved. Now, when procedures are moved from Case X (or from the “Unassigned” group) to Case Y, a new … Read more
Released 1/14/26 You can now treatment plan procedure codes that are in the Products category.
Released 1/20/26 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements. Updated Retake Button The Retake button has been moved and enhanced. Before Now Modified Dexis Device … Read more
Released 2/12/26 With an Eligibility Pro subscription, when a response is received for an eligibility request, insurance information can now be imported into Dentrix Ascend automatically. Previously, you could only import this information manually. To allow automatic imports For each location, open the Location Information page (Settings > Location Information), set the Auto-Import Insurance Eligibility … Read more
Released 1/14/26 You can now record the following vitals signs in Dentrix Ascend: blood pressure, heart rate, oxygen saturation, temperature, blood glucose, and hemoglobin A1c. On the Medical Alerts/Medications tab of a patient’s Patient Information page, there is a new section for vital signs. To add a vital signs record 1. Click Add Vital Signs/Readings. … Read more
Released 1/7/26 When you are importing insurance information, there are new options for Insurance Plan. The new options are:
Released 12/17/25 In previous releases, patient forms could be viewed in Spanish, Chinese (simple), and Chinese (traditional) on demand. With this release, patient forms can now be viewed in Tagalog.
Released 1/7/26 If your location has an Eligibility Pro subscription, and certain plan options (source of payment, missing tooth clause, and/or crown/bridges paid on date) and/or the coordination of benefits methods have been updated due to a manual import, you can revert the updated plan options from the import back to their previous values within … Read more
Released 1/5/26 In certain areas with unions, you may need to support EPO plans so you can accept more patients. Typically, these plans have procedures that are considered “Paid in Full.” Instead of the patient being responsible for a portion of a charge, anything over the maximum allowed (contracted) rate gets written off. The patient’s … Read more