Released 9/10/25 Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure if a frequency limitation based solely on date was applicable for that procedure. Now, if procedure A was performed one year ago, and there is a once-every-two-years frequency limitation allowed by insurance for procedure A, if you treatment … Read more
Released 8/20/25 You can now maintain a library of medications in Dentrix Ascend. You can add any of those medications to patients’ records as needed. You can also add medications to patients’ records that are not in the library. Adding medications to the library By default, Dentrix Ascend includes about 170 medications (the list is … Read more
EARLY ACCESS ONLY You can now present the financial and clinical aspects of a patient’s treatment plan separately. Also, you can now present an entire case or only specific visits. To present a treatment plan 1. On the Tx Planner tab of a patient’s clinical record, select a case, and then click Preview. The treatment … Read more
Released 8/7/25 You can now export the Aged Receivables Report as a .csv file for further analysis offline or integration into external workflows. To export the report 1. On the Home menu, click Aged Receivables to open the Aged Receivables page. 2. Set up the report filters as needed, and then click Search. 3. Click … Read more
Released 9/3/25 The first step toward implementing enhanced security and MFA (multi-factor authentication) for Dentrix Ascend is a change to the login. Note: If the enhanced security login and MFA has been enabled, the login will be different from what is depicted below. To log in 1. Enter your Organization and Username, and then click … Read more
Released 7/23/25 In the Payer Connection Portal, when you are adding a payer connection for Eligibility Pro, you can now search by payer connection names and insurance carrier names. Before you could search only by payer connection names. To add a connection, click New Payer Connection. The New Payer Connection dialog box appears. When you … Read more
Released 10/22/25 To help you track and manage claims on ERAs that get returned with denial codes, you can now do the following: To allow this functionality, the dialog boxes for insurance payments have been enhanced. You will notice that they look completely different. Notes: To add and/or remove denial codes 1. While you are posting … Read more
Released 7/23/25 On the Home menu, the reports have been reorganized into the following categories under Reports:
Released 7/16/25 Statements now include a statement ID in the upper-left corner. Also, when a patient makes a website payment, he/she can now specify a statement ID on the online payment form, and with the statement ID provided, the payment is adjudicated automatically and posted to the correct ledger in Dentrix Ascend. Previously, you had … Read more
Released 7/16/25 If a patient uploads or takes pictures of an insurance card and/or a driver’s license or other type of ID card to fill in insurance and/or personal information for an online patient form, copies of the cards are saved in the patient’s Document Manager after the patient submits the completed form. Cards that … Read more