Chinese (Traditional) Translation of Patient Forms
Released 11/5/25 In previous releases, patient forms could be viewed in Spanish and Chinese (simple) on demand. With this release, patient forms can now be viewed in Chinese (traditional).
Product News & Updates
Eligibility on the Patient Ribbon
Released 12/3/25 With a patient selected in Dentrix Ascend. The patient ribbon now includes the patient’s insurance eligibility status.
Imaging 123
Released 11/5/25 Important Note: Some of the new features and enhancements require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Videa AI Panel If your location uses Dentrix Ascend Detect AI, an AI panel now appears automatically when you view an intraoral X-ray image. … Read more
Updated Security Rights for Patient Forms
Released 10/29/25 Previously, the “Manage Patient Forms” security right controlled whether a user could change the due date of a form in a patient’s record or not. Now, there is a new security right that controls this. The new security right, “Edit forms due for a patient” (in the “Patient Information” category), allows a user … Read more
Warning When “Automatically calculate insurance estimates” Is Off
Released 10/22/25 For a procedure, when you set the Automatically calculate insurance estimates switch to Off, a warning icon and a message appear to inform you that the benefit maximums and required deductibles from the patient’s insurance plan are not used to calculate estimates for this procedure. This is existing functionality. With this switch off … Read more
Sending Patient Forms On Demand
Released 11/5/25 You can now send patient forms on an “as-needed” basis to patients. Setting Up a Form to Allow On-demand Requests 1. On the Settings menu, select Form Builder to open the form builder on a new browser tab. 2. For a form in the list, select the Settings option on the corresponding Actions … Read more
Chinese (Simple) Translation of Patient Forms
Released 10/22/25 In a previous release, patient forms could be viewed in Spanish on demand. With this release, patient forms can now be viewed in Chinese (simple).
“Canceled by Office” Appointment Status
Released 11/12/25 There is now a “Canceled by Office” appointment status, which you can assign to an appointment when someone in your office cancels that appointment. With the Status of the appointment set to Canceled by Office, you can do any of the following: The icon that corresponds to the “Canceled by Office” status is … Read more
Providers Reviewing Patient Forms
Released 11/5/25 While viewing a patient’s clinical record, a provider can now review clinically relevant information from a completed patient form and then mark that form as having been reviewed. Changing a Form Setting To enable the provider review workflow for a patient form, you must change a setting. To enable the provider review workflow … Read more
Enhanced Security Login and MFA
Released 12/19/25, Updated 3/7/26 We’re making it even easier to protect your patient data. Dentrix Ascend is introducing an enhanced security experience that includes multi-factor authentication (MFA). Why This Matters What to Expect Even if MFA is active, you might not be required to complete the MFA steps to log in. For most users, MFA … Read more