Released 1/28/26 Previously, an appointment reminder could include a premedication message only if the reminder was sent as an email message. Now, an email or text message reminder for an appointment can include a premedication message. As part of this change, the “Include Premedication message on Email” was renamed to “Include Premedication message.” To include … Read more
Released 4/22/26 Note: For Eligibility Pro customers only. Previously, when you clicked the “E” icon on an appointment, a document would open on a new browser tab. Now, a dialog box opens (without navigating you away from the calendar) and displays only the eligibility details that pertain to the current appointment, and it displays the … Read more
Released 1/15/26 The Form Settings dialog box for patient forms has been redesigned to better help you understand how patient forms are delivered so you can avoid configuration errors. Note: With this release, all existing configurations are fully preserved. How forms are delivered remains unchanged. Only the layout of the dialog box has changed. Before … Read more
EARLY ACCESS ONLY Insurance payment adjustments impact more than the ledger; they impact provider compensation and production. To allow more accuracy and control with adjustments when you are entering an insurance payment, you can now split adjustments by procedure for both offsetting and write-off adjustments. Previously, you could specify an adjustment amount per procedure, but … Read more
Released 1/14/26 Previously, when a visit was moved from Case X to Case Y, the procedures in that visit were distributed to existing visits in Case Y, so you had to re-create the visit that was moved. Now, when procedures are moved from Case X (or from the “Unassigned” group) to Case Y, a new … Read more
Released 1/14/26 You can now treatment plan procedure codes that are in the Products category.
Released 1/20/26 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Enhancements This release provides the following enhancements. Updated Retake Button The Retake button has been moved and enhanced. Before Now Modified Dexis Device … Read more
Released 2/12/26 With an Eligibility Pro subscription, when a response is received for an eligibility request, insurance information can now be imported into Dentrix Ascend automatically. Previously, you could only import this information manually. To allow automatic imports For each location, open the Location Information page (Settings > Location Information), set the Auto-Import Insurance Eligibility … Read more
Released 1/14/26 You can now record the following vitals signs in Dentrix Ascend: blood pressure, heart rate, oxygen saturation, temperature, blood glucose, and hemoglobin A1c. On the Medical Alerts/Medications tab of a patient’s Patient Information page, there is a new section for vital signs. To add a vital signs record 1. Click Add Vital Signs/Readings. … Read more
Released 1/7/26 When you are importing insurance information, there are new options for Insurance Plan. The new options are: