EARLY ACCESS ONLY With this release of Dentrix Ascend, you can now restrict the refunding of credit card transactions by amount per user role. Also, there is a new report to track refund requests. Security right enhancement The existing security right “Void/refund transaction processed by credit cards” (in the “Ledger” category) has been enhanced. This … Read more
Previously, Search for Openings Improvements (Phase 1) was released. Now, phase 2 of this feature is being released. For the new Template Search, the filters are different from the Manual Search filters in the following ways: Note: For a template search, openings are based on template or operatory availability NOT provider availability. Also, for both … Read more
With this Dentrix Ascend release, while the assistant is viewing the Chart or Quick Exam tab of a patient’s clinical record and charting procedures and conditions, the dentist can view the patient’s images on a separate (secondary) monitor during an exam. To view images in the remote image viewer, do the following: 1. With the … Read more
It is common to arrange certain types of treatment in specific sequenced visits (such as with a crown or implant), and the process of arranging the procedures for that work into the same visit sequence each time can be time-consuming and repetitive. Now, you can flag a standard multi-code as a treatment plan template; then, … Read more
If a claim is matched to an ERA (manually or automatically), you will now see a green shield icon next to the patient’s name at the top of the claim you are viewing to indicate that the claim has been matched to the ERA. To view the new icon, do the following: 1. On the Home menu, … Read more
With this release, when you are viewing the details of a patient’s claim payment, in the Service Payment Information section, along with full payment details, Claim Adjustment Reason Codes (CARC) and Remittance Advice Remark Codes (RARC) now appear, which can help you apply the payment correctly or attach the ERA to a secondary claim for … Read more
Eligibility verifications can now include the following additional benefit details:
Referral sources are sometimes duplicated or entered incorrectly. This can cause the process of data entry and reporting on referrals to become more complex and potentially confusing. With this release, you can now merge/combine referral sources in Dentrix Ascend. To merge referral sources 1. On the Referral Sources page (Settings > Referral Sources), click a … Read more
With this release, the detail for a claim on an ERA now remains visible and is scrollable while you are manually posting a payment for the claim. Also, you can move the payment dialog box as needed. While you are viewing the details of a claim on an ERA, click Enter Claim Payment to open … Read more
With this release, the claim payment details are now displayed in a different order to match (or be very similar to) the order of ERAs that you receive directly from carriers’ websites or paper EOBs. This may allow you to find the information you need more quickly. When you are viewing the details of a … Read more