EARLY ACCESS ONLY
If your location has an Eligibility Pro subscription, and the coverage table for a plan has been imported manually, you can revert the updated percentages from the import back to their previous values within 30 days.
When you are viewing a carrier’s insurance plan in Dentrix Ascend (go to Home > Carriers, and then select a plan), if the coverage percentages have been imported within the past 30 days, you will see a purple Updates notification, which explains that you have 30 days to revert any updates. Also, the Coverage Table button is purple.
To view the updated values, click Coverage Table. The Coverage Table dialog box appears.
In the dialog box, you will notice the following:
- A purple Updates notification appears at the top.
- Each range that has been updated is purple and has a clipboard icon, and the previous value appears below the updated value in the Coverage % column.
Do one of the following:
- To accept all the updated values, click Save.
- To revert an individual value, click the corresponding clipboard icon. In the pop-up box, the updated and previous values appear. Click the Revert link. Repeat this for any other updated value that you want to revert. Then, click Save to save the reverted values and accept all the updated values that were not reverted.
- To revert all values, click the Revert All Updates link in the upper-right corner. To accept the reverted values, click Save.
Once you click Save, the purple notification and revert options no longer appear in the Coverage Table dialog box (at least until the next import). Also, the purple notification no longer appears on the Edit Plan page (at least until the next import; and if a review of a benefits import is not pending).