Released 9/10/25 “Access Denied” error messages now have more detail. When you get one of these messages, the missing security rights for your user role appear along with a reminder for you to contact an office administrator to request the desired access. Examples Note: Do not contact Dentrix Ascend Customer Support for help with access … Read more
Released 8/27/25 The “Edit/Delete medical alerts/medications” security right (in the “Patient Information” category) has been divided into two security rights:
Released 6/11/25 Previously, managing the scheduling templates required the “Manage Location Information” security right. Now, only the “View and Edit Schedule Templates” security right is required. Note: By default, this right is granted to any pre-populated user roles (such as Administrator, Front Office, Office Manager, and Billing Coordinator) and to any user role that already … Read more
With this release, there is a new security right: “View Production.” To view production amounts on the calendar, this security right is required. By default, all user roles that have the “Review Schedule” right are granted the “View Production” right. If you remove this right from a user role, the corresponding users will not be … Read more