If a patient uploads or takes pictures of an insurance card and/or a driver’s license or other type of ID card to fill in insurance and/or personal information for an online patient form, copies of the cards are saved in the patient’s Document Manager after the patient submits the completed form. Cards that are saved … Read more
The patient Document Manager has been redesigned to help you organize and locate documents. This is the first of a series of improvements, many of which will focus on tag management and cleanup. Tag Management Tag management has been moved to the left panel, allowing you to easily read a list of tag types. The … Read more
Adding supporting documentation to an insurance claim or a predetermination is recommended to speed up the insurance payment process. Adding an image with an annotation is a great way to specifically point out the areas of concern and help insurance carriers understand why the treatment is needed or why it was completed. This tip is … Read more