If your practice has multiple locations, you may be interested to know how billing and payments flow among those locations. Because patient records share a common database, your patients can be seen at any of your locations, and it all shows up in one ledger. The same is true for billing and payments: patients can be billed from any location, and payment can be received in any location.
Watch this video to learn how Dentrix Ascend handles billing for patients who have been treated in multiple locations. (Duration: 2:20)
Created August 2025
Additional Information
- When you generate billing statements in bulk, only the guarantors who have that location as their preferred location will show up in the list.
- Single statements can be generated for any patient from any location.
- Payments from eStatements come back to the location from which the eStatement was sent.
- If you offer payment from your practice website using Dentrix Ascend Pay, the payment will by design come back to a specific location. That is, Website Pay only accepts payments by location.