If you use Dentrix Ascend Pay, you can now allow Dentrix Ascend to automatically process recurring payments for payment plans with a saved card on file. Also, you can specify what time of the day you would like those payments to be processed automatically. Note: Turning the automation on or off requires the new “Manage … Read more
You can now provide a partial refund for a credit card transaction. You no longer have to post a full refund and then collect the correct amount from the patient. Note: If the payment is up to 45 days old, all or part of the amount can be refunded only to the original card. If … Read more
An insurance payment table is a list of procedures and what a payer pays for each of those procedures. For the first phase of the payment tables feature, you can add, edit, and remove procedures, and insurance estimates are not affected; that will be implemented in the next phase. When this feature is fully implemented, … Read more
If your practice has multiple locations, you likely have a sizeable list of providers. Currently, all the providers who have been granted access to the location that you are logged in to appear in provider selection lists. To help you more quickly locate and select the correct provider in the clinical areas of Dentrix Ascend, … Read more
You can now use Dentrix Ascend Detect AI, powered by Videa Health, to help you diagnose these new FDA-cleared detections:
Prior to this update, operatories were displayed on your location’s Calendar page alphabetically by name, and the only way to control the display order of the operatories was to change their names. With this update, you can now customize the display order of the operatories regardless of their names. To accommodate this change, the Operatories … Read more
Recently, some behind-the-scenes changes with the database were made to improve the performance of the day sheet. With this release of Dentrix Ascend, there are some visible changes to the report options to improve the performance of the day sheet. You may already have seen shorter loading times for a day sheet with the back-end … Read more