Multi-location Scheduling

Prior to this update, the only way to schedule appointments across locations in Dentrix Ascend was by switching locations. Now, you can schedule an appointment in various locations without having to switch locations. This new multi-location scheduling functionality can help you boost scheduling efficiency and find openings for patients at other locations throughout your organization. … Read more

Place of Service Address in the Claim Detail

In a claim’s Claim Detail dialog box (see the Help topic “Changing claim details” for more information), the Claim Info tab now includes an address for the Place of Service. The address fields are populated automatically with the address where the services were rendered (the location associated with the procedures on the claim). Note: A … Read more

Flagging and Identifying Ortho Patients

You can now flag the patient record of someone who is currently undergoing orthodontic treatment. Also, there are new visual indicators that allow you to easily identify an orthodontia patient. New security right: To flag an orthodontia patient 1. When you are creating or updating a patient’s record, on the Basic Info tab of the … Read more

Updating Payment Tables While Entering Claim Payments

With this release, you can now quickly update an insurance plan’s payment table while you are entering an insurance payment. You can now easily save payment information from an explanation of benefits (EOB) without having to leave the patient’s ledger and edit the insurance plan’s payment table. New Security Right To update a payment table … Read more

New A/R Detail Reports

Provider A/R Detail Report The Provider A/R Detail Report (a new Power Reporting report) is similar to the existing Provider A/R Totals Report (an existing standard report; go to Home > Provider A/R Totals), and you may benefit from comparing the totals on these two reports. The new report displays each provider’s production and collections … Read more

New Location of Treatment Consent Message Settings

With this release, where you access treatment consent messages for patient forms is different. Previously, you would go to Settings > Patient Forms to access the Tx Consent Messages. Now, you go to Settings > Treatment Plan Settings. On the new Treatment Consent Messages page, the options for working with your treatment consent messages are … Read more

Username Field on Power Reports

There is a new data field for Power Reporting reports. Any report that is based on the Analysis Ledger Report Builder, can now include the new “Username” field, which is in the “Location” category. The Username field displays the user name of the Dentrix Ascend user who posted a ledger transaction. Note: The user name … Read more

Referral Sources Page Usability Enhancements

Do you find it difficult to manage referral sources in Dentrix Ascend because you have a very long list of sources to scroll through? This may be the case especially if, for example, your office is part of a large organization or performs specialty work (where essentially your entire patient base comes from referrals). Well, … Read more

Insurance Estimates Using Payment Tables

With this new phase of the payment table features, you can enable or disable payment tables to respectively allow or prevent the amounts entered for procedures in payment tables to override coverage tables percentages. Initially with this update, payment tables do not affect insurance estimates; to allow payment tables to be used for calculating insurance … Read more