Released 9/3/25 Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure associated with a treatment area in the mouth (such as tooth, quadrant, or arch) if a frequency limitation based on treatment area was applicable for that procedure. Now, if procedure A for the UL quadrant was performed three … Read more
Released 7/23/25 Comprehensive Spanish language translation is now available for Dentrix Ascend Forms (the new patient forms solution). This enhancement allows patient forms to be completed fully in Spanish, so you can better serve your Spanish-speaking patients. Also, it includes a “smart” translation feature that converts standard patient answers back to English for staff convenience, … Read more
Released 7/2/25 A new icon can now appear next to the email address of a user on the User Accounts page if that user’s email address has not been verified after someone creates the user’s account or updates the email address in the user’s account. If Dentrix Ascend gets a notification that a verification email … Read more
Released 7/2/25 There are two new filters for viewing ERAs:
Released 6/25/25 For security purposes, to access the new patient forms portal, verification of the patient’s identity is now required. The patient must enter his or her birth date to access forms online. Also, links (from the legacy and new patient forms systems) are now valid for seven days or until the associated forms have … Read more
As of 8/13/25, all offices have been migrated to the new patient forms solution.
Released 7/2/25 For Eligibility Pro requests, Dentrix Ascend now helps you know which payers you are missing connections for. Also, adding a connection is now quicker. Scenario 1 When you access the Insurance Eligibility page (go to Schedule > Insurance Eligibility), if any payer connections are missing for the insurance carriers on this page, the … Read more
Released 6/18/25 Filtering for Matched ERAs Without Posted Payments You can now filter the list of ERA payments to include ERA payments that were matched to claims but for which a payment has not been posted. Subtotals for ERA Payments When you are viewing a claim on an ERA, at the bottom of the Service … Read more
Released 6/18/25 For the new patient forms, a patient type (new or existing) can now be assigned to a form. With a patient type assigned to a form, in Dentrix Ascend, the form will be due only for the applicable patients. To change a form’s settings 1. On the Settings menu, select Form Builder. The … Read more
Released 6/25/25 Now, you can attach a recare procedure to multiple appointments. This allows you to schedule several appointments for a given recare type (such as Ortho) in advance. Example: Charles has an Ortho appointment on 06/04/2025. You schedule another Ortho appointment for Charles on 07/09/2025 A yellow warning icon appears for the attached Ortho … Read more