Released 2/26/25 There is now an indicator to help you identify payments that were posted automatically or quickly for claims on ERAs versus payments that were posted manually. For an automatically or quickly posted claim, an “A” appears in the following areas: Note: If you position your cursor over the “A” symbol, a tooltip with … Read more
Released 5/15/25 With this Dentrix Ascend release, an all-new, enhanced form builder is available. With the new patient forms features in Dentrix Ascend, you can send requests to patients to have them complete the forms that are due, similar to how you requested forms previously. Some highlights of the new forms include the following: New … Read more
EARLY ACCESS ONLY With this release of Dentrix Ascend, you can now restrict the refunding of credit card transactions by amount per user role. Also, there is a new report to track refund requests. Security Right Enhancement The existing security right “Void/refund transaction processed by credit cards” (in the “Ledger” category) has been enhanced. This … Read more
Released 2/26/25 Previously, Search for Openings Improvements (Phase 1) was released. Now, phase 2 of this feature is being released. For the new Template Search, the filters are different from the Manual Search filters in the following ways: Note: For a template search, openings are based on template or operatory availability NOT provider availability. Also, … Read more
Released 3/19/25 With this Dentrix Ascend release, while the assistant is viewing the Chart or Quick Exam tab of a patient’s clinical record and charting procedures and conditions, the dentist can view the patient’s images on a separate (secondary) monitor during an exam. To view images in the remote image viewer, do the following: 1. … Read more
Released 3/5/25 It is common to arrange certain types of treatment in specific sequenced visits (such as with a crown or implant), and the process of arranging the procedures for that work into the same visit sequence each time can be time-consuming and repetitive. Now, you can flag a standard multi-code as a treatment plan … Read more
Released 2/5/25 If a claim is matched to an ERA (manually or automatically), you will now see a green shield icon next to the patient’s name at the top of the claim you are viewing to indicate that the claim has been matched to the ERA. To view the new icon, do the following: 1. … Read more
Released 1/29/25 With this release, when you are viewing the details of a patient’s claim payment, in the Service Payment Information section, along with full payment details, Claim Adjustment Reason Codes (CARC) and Remittance Advice Remark Codes (RARC) now appear, which can help you apply the payment correctly or attach the ERA to a secondary … Read more
Released 1/15/25 Eligibility verifications can now include the following additional benefit details:
Released 1/29/25 Referral sources are sometimes duplicated or entered incorrectly. This can cause the process of data entry and reporting on referrals to become more complex and potentially confusing. With this release, you can now merge/combine referral sources in Dentrix Ascend. To merge referral sources 1. On the Referral Sources page (Settings > Referral Sources), … Read more