Enhanced Security Login and MFA

EARLY ACCESS ONLY Building on the 2-step login process that was released previously, your organization can now require users to use the enhanced security login feature and optionally, on a user-by-user basis, require multi-factor authentication (MFA). Enabling Enhanced Security Logins Currently, the enhanced security login feature must be enabled by a Dentrix Ascend support technician. … Read more

Preferred Pharmacies

EARLY ACCESS ONLY You can now add a preferred pharmacy to a patient’s record. The specified pharmacy will be selected by default when you enter an electronic prescription. To add a preferred pharmacy 1. Do one of the following: – On a patient’s Patient Information page (go to Patient > Patient Information), select the Preferences … Read more

Quick/Auto Partial Payments for Claims on ERAs

EARLY ACCESS ONLY You can now configure quick-post settings and/or auto-post settings for ERAs to allow the posting of partial claim payments based on a dollar amount threshold. Notes: To set up the new ERA payment options 1. On the Bulk/ERA Insurance Payments page, with the ERA Payments tab selected, click Manage ERA Payment Options. … Read more

Imaging 122

EARLY ACCESS ONLY Important Note: Some of the new features and enhancements will require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Acquisition Options Page Enhancements Before Now Configuring Default Acquisition Options 1. Click the Settings button (cog icon). The Settings dialog box appears. … Read more

Cannot Add Patient-specific Medication if Exists in Library

On the Medical Alerts/Medications tab of a patient’s Patient Information page, when you are adding a medication to the patient, if the entire text that you have entered in the Medication Name box matches the entire name of a medication in your library, the option to create a patient-specific medication is not available. Previously, the … Read more

Adding Patient-specific Medications to Your Library

Released 10/15/25 Previously, when you were adding a medication to a patient, and the correct medication did not exist in your library, you could add the medication to the patient but not add it to your library. Now, when you are adding a patient-specific medication, there is an option that allows you to add the … Read more

Syncing Negative Responses for Medical Alerts on Patient Forms

Previously, only the “positive” responses to medical conditions and allergies on a form (such as when the patient indicated that he/she had asthma) updated the patient’s record. With this release, the “negative” responses to medical conditions and allergies on a form (such as when the patient indicates that he/she no longer has asthma) now also … Read more

Searching for Openings From Treatment Plan

EARLY ACCESS ONLY While you are viewing a case on the Tx Planner tab of a patient’s clinical record, there is now a Search for openings button. You can use this button to quickly search for an available time slot and schedule an appointment for the procedures in a certain visit of that case. To … Read more