Schedule Quick Fill

EARLY ACCESS ONLY When an appointment breaks or a slot opens up, you usually have to work the phone or scroll through the ASAP list to fill it. The new quick fill functionality in Ascend helps you quickly fill an open slot. It shows you a short list of patients who already asked to come … Read more

Filtering Patient Forms

EARLY ACCESS ONLY When you are viewing the list of patient forms for your organization, you can now filter by name and status. These filtering capabilities can help you find a form if there are a lot of forms in the list. To filter the list of patient forms 1. Go to Settings > Form … Read more

Patient Forms Metrics

EARLY ACCESS ONLY Previously, Dentrix Ascend lacked visibility into how effectively patient forms were performing. You could not easily track key metrics, such as form completion rates, time taken by patients, common drop-off points, or overall patient engagement with the forms. This lack of data hindered your ability to optimize your patient intake process and … Read more

ERA Payment Options Have Been Moved

Released 10/21/26 The ERA payment options have been moved to a different location in Dentrix Ascend. These options are now located in the same area where you enroll locations in ERAs and specify the routing method for ERAs. Notes: Before On the Home menu, select Bulk/ERA Insurance Payments to open the Bulk/ERA Insurance Payments page. Select the ERA Payments … Read more

Automatic Secondary Eligibility Verifications

Released 10/28/26 You can now have Dentrix Ascend verify coverage eligibility automatically for secondary insurance plans. This functionality can help eliminate manual lookups for secondary plans in payer portals, reduce coordination-of-benefits (COB) rework, and decrease secondary claim denials. The automatic eligibility verifications occur nightly. Also, from eligibility responses, you can import secondary insurance plan information. … Read more