EARLY ACCESS ONLY When you are importing insurance information from a received response to an eligibility verification, Ascend now warns you if the group number from the payer does not match the group number entered for the patient’s insurance plan. This warning helps you to know that you need to investigate and correct the patient’s … Read more
EARLY ACCESS ONLY On a patient’s graphical tooth chart (odontogram), you can now draw annotations using pre-defined shapes: rectangles, ellipses, triangles, straight lines, and arrows. Notes:
EARLY ACCESS ONLY When a quick-pick is used multiple times in a clinical note template, there is a new option for that template that allows you to choose how to handle duplicate quick-picks when you use that template. While you are creating or editing a clinical note template, from the new Quick Pick Option list, … Read more
EARLY ACCESS ONLY When you create an alias procedure code, Dentrix Ascend now provides options for how fees should be populated in the other fee schedules across all locations: with the fee from the original procedure code or with a different amount (such as the fee specified for the new alias procedure code or $0.00). … Read more
EARLY ACCESS ONLY When you are viewing the list of patient forms for your organization, you can now filter by name and status. These filtering capabilities can help you find a form if there are a lot of forms in the list. To filter the list of patient forms 1. Go to Settings > Form … Read more
EARLY ACCESS ONLY Previously, Dentrix Ascend lacked visibility into how effectively patient forms were performing. You could not easily track key metrics, such as form completion rates, time taken by patients, common drop-off points, or overall patient engagement with the forms. This lack of data hindered your ability to optimize your patient intake process and … Read more
Released 10/21/26 The ERA payment options have been moved to a different location in Dentrix Ascend. These options are now located in the same area where you enroll locations in ERAs and specify the routing method for ERAs. Notes: Before On the Home menu, select Bulk/ERA Insurance Payments to open the Bulk/ERA Insurance Payments page. Select the ERA Payments … Read more
EARLY ACCESS ONLY You can now have Dentrix Ascend verify coverage eligibility automatically for secondary insurance plans. This functionality can help eliminate manual lookups for secondary plans in payer portals, reduce coordination-of-benefits (COB) rework, and decrease secondary claim denials. The automatic eligibility verifications occur nightly. Also, from eligibility responses, you can import secondary insurance plan … Read more
Released 10/14/26 Today, one right (View and Edit Schedule Templates) covers the whole Schedule Templates area: opening the page, seeing and changing template blocks, appointment reasons, turning online booking on or off, and dragging templates on the calendar. This change splits that into seven rights so you can give someone view access without giving them … Read more
EARLY ACCESS ONLY Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Preferred Device Settings You can now manage the preferred devices for all users in your entire organization from one location. Key capabilities: To … Read more