EARLY ACCESS ONLY Starting January 2027, TCR Authentication+ applies to new brand registrations for private, non-profit, and government entity types. Notes: To complete a new SMS registration, you must now provide a company email address if the entity type is public (which is an existing requirement), private, non-profit, or government. Notes:
EARLY ACCESS ONLY Currently, a message lists every appointment date and time inside a grouped household reminder. That is what families need when different patients have different times. However, when every appointment in that message is for the same patient, repeating each start time is not useful; the patient needs only the time the first … Read more
EARLY ACCESS ONLY Marking or not marking a provider as a charting provider for a location in his/her user account now affects the availability of that provider in the following areas: Note: Previously, the charting provider setting affected only the following areas: charting quick exams, charting procedures and conditions, entering and editing perio exams, editing … Read more
EARLY ACCESS ONLY You can now create, track, schedule, and manage internal (within your organization) and external (outside your organization) patient referrals in Ascend. The new referral management features connect dental practices across your organization. Manual phone calls, sticky notes, and paper slips are replaced with an automated, trackable in-system workflow: Note: Referral management is … Read more
EARLY ACCESS ONLY When you are creating a user account for a provider, when you set the Is Provider switch to Yes, Ascend now prompts you to enter the provider’s NPI. If the lookup succeeds, the following details (on the Provider Information tab) for the user account can be populated automatically: Notes:
EARLY ACCESS ONLY When you are importing exceptions and limitations from a received eligibility verification response, you can now see which codes have downgrades and the reasons for those downgrades. Note: Imported exceptions affect not only the current patient but all patients in any family who are covered by the plan.
Released 11/5/26 There are a few small enhancements to future payment plans. 1. You can now export the dashboard. 2. Completed plans now appear on the dashboard. 3. A Total now appears at the bottom of the dashboard. It represents the number of plans displayed. 4. In the Plan Terms set of creating a … Read more
EARLY ACCESS ONLY Previously, procedure codes for a quadrant, arch, or sextant could not be included in a multi-code. Now, multi-code can include procedure codes for any treatment area. Setting up When you are adding or editing a multi-code, when you search for a procedure to add to the multi-code, all active procedures that match … Read more
EARLY ACCESS ONLY When an appointment breaks or a slot opens up, you usually have to work the phone or scroll through the ASAP list to fill it. The new quick fill functionality in Ascend helps you quickly fill an open slot. It shows you a short list of patients who already asked to come … Read more
Released 11/4/26 When you are importing insurance information from a received response to an eligibility verification, Ascend now warns you if the group number from the payer does not match the group number entered for the patient’s insurance plan. This warning helps you to know that you need to investigate and correct the patient’s insurance … Read more