release notes

Released 10/1/26 The following security rights have been added to control the managing of custom imaging procedures in Dentrix Ascend Imaging:

EARLY ACCESS ONLY When a patient describes what they need to Gemini in Google AI Mode (such as “dentist near me who can see my son Saturday morning, takes Delta Dental”) Google returns live, bookable scheduling slots inline. The patient selects the booking slot that works best for them and is taken to your online … Read more

EARLY ACCESS ONLY Ortho payments often come in stages, not all at once. The ortho payout schedule tells you when to expect each insurance payment and how much it will be. You can set a schedule on the insurance plan, on an individual patient, or both. A patient schedule overrides the plan schedule for that … Read more

EARLY ACCESS ONLY The Provider Production & Collections Report is intended to replace the workflow in Power Reporting for calculating provider compensation. This new report presents procedure-level production and collection totals grouped by provider, combining financial integrity from the Provider A/R Totals Report with procedure and patient details. The Provider Production & Collections Report provides … Read more

Released 9/28/26 You can now export a fee schedule directly from the Fee Schedules page in Dentrix Ascend. Previously, the only way to export a fee schedule was from Power Reporting. To export a fee schedule 1. On the Settings menu, select Fee Schedules. The Fee Schedules page appears. 2. On the left, select a … Read more

EARLY ACCESS ONLY The Import Benefits section of the eligibility manager displays pending benefit imports, which enables front-office and central billing office (CBO) teams to centrally view, search, review, and import electronic insurance eligibility benefit data directly into patient records across multiple practice locations. Instead of checking individual patient charts or hunting for notification icons … Read more

EARLY ACCESS ONLY The Appointment Readiness section of the eligibility manager gives you a centralized, real-time work list to verify insurance ahead of scheduled patient visits. This view replaces the Insurance Eligibility page and is designed for insurance coordinators, front desk staff, and practice managers at both single-practices and multiple-location organizations. Accessing the view To … Read more

Released 9/30/26 The functionality for viewing eligibility details for an appointment was released previously for Eligibility Pro customers only. That functionality is being expanded to include Eligibility Essentials customers.

When you are creating a campaign (go to Settings > Patient Communications, select the Campaigns tab, and then click CREATE CAMPAIGN), you will notice the following changes have been implemented: Note: The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription.

On the campaigns dashboard (go to Settings > Patient Communications, and then select the Campaigns tab), the following metrics now appear: Note: As you apply filters, the metrics update automatically based on the campaigns that match the filter criteria. Note: The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It … Read more