EARLY ACCESS ONLY You can now add a practice logo to an email campaign, and each email message that gets delivered will include the logo that corresponds to the recipient’s preferred location. Instead of creating separate campaigns for each location or manually managing image URLs, you can now build a single email template and have … Read more
EARLY ACCESS ONLY Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Keep Pan from Blocking AI Panel After you zoom in on an image being viewed, instead of the pan window appearing when you … Read more
Released 9/9/26 After you finish entering or editing an exam with Dentrix Ascend Voice Perio, the Oral Health Summary appears. Now, you can save a copy of that summary in the patient’s document manager as a .pdf file. Note: Voice Perio is available only with a Dentrix Ascend Accelerate subscription or the Ambient add-on (purchased … Read more
Released 9/16/26 In a patient’s document manager, when you scan multiple documents, you can now choose to combine them into one PDF document. To scan a multiple-page document 1. If the correct patient is not already selected, use the Patient Search box to access the patient’s record. 2. On the Patient menu, under General, select Document Manager. The patient’s Document Manager page opens. 3. … Read more
Released 9/16/26 You can now copy the “Contracted with” settings from one location to another so you no longer have to specify, one carrier at a time, all the carriers a location is contracted with. This is especially useful if you are setting up a new location that has the same (or mostly the same) … Read more
Released 8/31/26 When you are viewing the list of patient forms on the Patient Forms page (go to Settings > Form Builder), if there are more than 20 forms total, the list is now divided into separate pages with 20 forms per page. You can use the page navigation buttons that appear (in the lower-right … Read more
EARLY ACCESS ONLY The eligibility manager provides a centralized dashboard within Dentrix Ascend for monitoring insurance eligibility, tracking response rates, identifying connection issues, and evaluating upcoming schedule readiness. This overview shows you what using eligibility features is doing for you and what needs to be done to ensure your patients are eligible for insurance. Also, … Read more
Released 9/16/26 Previously, you could manage treatment plan consent messages only at the location level. Any additions or changes that were made in one location had to be made manually in other locations individually. To help reduce the time-consuming and error-prone administrative task of maintaining consistent treatment consent messages across all locations of your organization, … Read more
Released 9/9/26 If a patient completes and submits a form that contains certain fields, the information from those fields can update the patient’s record. To help you know which form fields allow automatic write-back or synchronization, while you are adding or editing a form in the form builder (Settings > Form Builder), a “Sync” indicator … Read more
Released 9/1/26 Important Note: An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Pearl Tab of AI Panel Temporarily Removed Due to performance issues, the Pearl tab of the AI panel has been removed temporarily. The loading … Read more