Released 12/17/25 If an ERA payment has been matched to a claim in Dentrix Ascend, either manually or automatically, on the patient’s ledger, an ERA icon now appears next to that claim’s description. You can click the ERA icon to open a PDF document of the ERA on a new browser tab. Note: If there … Read more
When a claim that pertains to an ERA has been successfully matched to a claim in Dentrix Ascend either automatically or manually, a document with the ERA claim information is now saved in the corresponding patient’s Document Manager. Notes: On the Bulk/ERA Insurance Payments page, while you are viewing a claim that pertains to an … Read more
Released 10/22/25 To help you track and manage claims on ERAs that get returned with denial codes, you can now do the following: To allow this functionality, the dialog boxes for insurance payments have been enhanced. You will notice that they look completely different. Notes: To add and/or remove denial codes 1. While you are posting … Read more
Released 5/28/25 Showing Completed, Incomplete, All Payments On the ERA Payments tab of the Bulk/ERA Insurance Payments page, the Show completed checkbox has been replaced with three options: By default, Not Completed is selected. Filtering by Unmatched Claims You can now filter the list of ERA payments to include payments that could not be matched … Read more
Released 4/2/25 Updated auto-post logic To help reduce the number of manual postings of ERA payments, enhancements have been made to the logic for the automatic posting of ERA payments, and Dentrix Ascend now provides additional indicators and messages to let you know if manual entry is required. (1) Auto-post/quick-post according to the following criteria: … Read more
This release introduces ERAs (Electronic Remittance Advice) to help you streamline your insurance payments workflows. Also, enhancements have been added to patient appointment reminders, the MGJ feature, and much more. Insurance Now Accepting Electronic Remittance Advice (835) An ERA (Electronic Remittance Advice), also known as an ASCX 12 835 Health Care Claim Payment/Advice transaction, is … Read more