EARLY ACCESS ONLY With Dentrix Ascend Forms, after patients complete forms online, they will now see an option to save a card on file. Having cards on file before patients’ appointments reduces front desk friction, minimizes manual entry errors, and provides touchless payment capabilities. Notes: To add a card on file 1. The patient completes … Read more
EARLY ACCESS ONLY With this release of Dentrix Ascend, you can now restrict the refunding of credit card transactions by amount per user role. Also, there is a new report to track refund requests. Security Right Enhancement The existing security right “Void/refund transaction processed by credit cards” (in the “Ledger” category) has been enhanced. This … Read more
Before you can use Dentrix Ascend Pay to process credit card payments (in-office or online), you must configure your Worldpay accounts in Dentrix Ascend. You should have at least one merchant account per location in your organization. To make adding an account to Dentrix Ascend easier, you can now have Dentrix Ascend retrieve your merchant … Read more
If you use Dentrix Ascend Pay, you can now allow Dentrix Ascend to automatically process recurring payments for payment plans with a saved card on file. Also, you can specify what time of the day you would like those payments to be processed automatically. Note: Turning the automation on or off requires the new “Manage … Read more
You can now provide a partial refund for a credit card transaction. You no longer have to post a full refund and then collect the correct amount from the patient. Note: If the payment is up to 45 days old, all or part of the amount can be refunded only to the original card. If … Read more