Updated auto-post logic To help reduce the number of manual postings of ERA payments, enhancements have been made to the logic for the automatic posting of ERA payments, and Dentrix Ascend now provides additional indicators and messages to let you know if manual entry is required. (1) Auto-post/quick-post according to the following criteria: The ERA … Read more
Now, Dentrix Ascend allows you to quickly and easily know if a payer supports Eligibility Essentials, Eligibility Pro, or both. When you are manually verifying insurance coverage and requesting on-demand eligibility statuses on the Insurance Eligibility page (Schedule > Insurance Eligibility), notice the following: Note: If a payer does not support automated eligibility verifications at … Read more
Hiding “Check For Updates” for Acquisition Agent You can now hide the option that allows a user to check for updates for the acquisition agent. This setting provides more flexibility for organizations that prefer to manage software updates manually. To hide the option 1. Open the Acquisition Agent.ini file (the default installation location is C:\Program … Read more
When you perform a manual search, you can now choose to search by operatory availability only. Before, you had to search by operatory and provider availability. This change in functionality allows you to double-book a provider when you are viewing the results of a manual search for openings. Also, the Date filter is now remembered … Read more
Additional contact information now appears for a non-patient referral source (“Professional”, “Marketing”, or “Other”) that is attached to a patient’s record under Referred By on the Referrals tab of the Patient Information page. Previously, only the physical address would appear, but now, in addition to the physical address, the email address and up to three … Read more
When you position your pointer over the Modified Date of a transaction in a patient’s ledger, in addition to seeing the date, you now see the name of the user who made the change. Note: A user name does not appear in the following situations:
Previously, you could import only the deductibles, benefits, and coverage exceptions of an insurance plan from an eligibility response. Now, you can also import the source of payment, coordination of benefit method, and coverage table of an insurance plan from an eligibility response. To import the plan details and coverage table 1. If any insurance … Read more
You can now quickly assign a user’s role for multiple locations at one time when you are adding or editing a user account. Previously, you had to assign a role one location at a time. To quickly assign a user account’s access to multiple locations at once 1. On the Settings menu, select User Accounts. … Read more
You can now add a color to an event. Previously, all events could be only gray. Adding colors to events can help people more easily identify events and differentiate one type of event from another. An event color can also help convey a message or that a certain action must be taken. To add a … Read more
There is now an indicator to help you identify payments that were posted automatically or quickly for claims on ERAs versus payments that were posted manually. For an automatically or quickly posted claim, an “A” appears in the following areas: Note: If you position your cursor over the “A” symbol, a tooltip with the text … Read more