You can now flag patients as orthodontia patients while you are working with appointments on the Calendar page. For a new patient When you are creating an appointment, there is now an Orthodontia Patient switch in the upper portion of the Appointment Information panel. For a patient of record When you are creating or editing … Read more
As you use the ASAP, Broken/No Show, and Pinboard lists to contact patients, you can now add or edit notes for those appointments without having to leave the list you are working from. Note: The “Manage Appointment” right is required to add or edit appointment notes. Editing an existing note If an appointment has a … Read more
Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. New Features and Enhancements Added Direct Integration for iRay Pluto Sensor Added direct integration for the iRay Pluto Sensor. Windows compatible only. Added Direct Integration … Read more
10/28/2024 We have added a new vendor partner to our current group of claim processing partners. This announcement is for your awareness only. It will not change your existing service, payment, or delivery. There is no action needed on your part. With this change, you may begin to see a DXC number instead of an … Read more
Released 3/26/25 With Dentrix Ascend Pay, patients can now make payments from your practice’s website, and those payments are sent to Dentrix Ascend automatically. For each location, Dentrix Ascend Pay now provides a URL that you can embed in a website. When a patient makes a website payment using that link, the payment automatically appears … Read more
To help prevent delays in collections, Dentrix Ascend Pay now allows you to take credit card payments from patients when there is not a payment device (card reader) available. Prerequisites: To enter a virtual payment 1. While viewing a patient’s Ledger page, click Payment. 2. In the Enter Payment dialog box, enter the payment Amount, … Read more
To help prevent delays in collections, Dentrix Ascend Pay now allows you to send a text message with a link so a patient can make a payment online. You can use this functionality for such things as deposits and to allow patients to make payments on their own instead of providing credit card information over … Read more
As in a previous release (see the release notes for “Flagging and Identifying Ortho Patients”), you can flag a patient as an orthodontia patient. With this release, you can now have a patient flagged as an orthodontia patient automatically when orthodontia procedures are posted. You can now turn on a new setting for each procedure … Read more
With a previous release of Dentrix Ascend, tooth numbers started being automatically assigned to procedures for periapical (PA) images to help prevent the rejection of claims with PA procedures by some payers that required tooth numbers. However, some payers reject claims with PA procedures that include tooth numbers, so you might have had to start … Read more
Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic.