Appointment Time Pattern Templates

You can now create time pattern templates that can be applied to appointments, so you no longer have to define a time pattern for every appointment Individually. EARLY ACCESS ONLY Notes: When you are creating or editing an appointment, there are two options for time patterns: Note: If the appointment’s location differs from the location … Read more

Estimates Calculated According to Frequency Limitations Based on Treatment Areas

Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure associated with a treatment area in the mouth (such as tooth, quadrant, or arch) if a frequency limitation based on treatment area was applicable for that procedure. Now, if procedure A for the UL quadrant was performed three months ago, … Read more

Patient Authorization Enhancements to Access Patient Forms

For security purposes, to access the new patient forms portal, verification of the patient’s identity is now required. The patient must enter his or her birth date to access forms online. Also, links (from the legacy and new patient forms systems) are now valid for seven days or until the associated forms have been completed, … Read more

Help for Missing Payer Connections

For Eligibility Pro requests, Dentrix Ascend now helps you know which payers you are missing connections for. Also, adding a connection is now quicker. Scenario 1 When you access the Insurance Eligibility page (go to Schedule > Insurance Eligibility), if any payer connections are missing for the insurance carriers on this page, the Missing Payer … Read more