Reports Categorized on Menu
On the Home menu, the reports have been reorganized into the following categories under Reports:
Product News & Updates
Statement IDs for Website Payments
Statements now include a statement ID in the upper-left corner. Also, when a patient makes a website payment, he/she can now specify a statement ID on the online payment form, and with the statement ID provided, the payment is adjudicated automatically and posted to the correct ledger in Dentrix Ascend. Previously, you had to adjudicate … Read more
Insurance and ID Cards Saved to Document Manager
If a patient uploads or takes pictures of an insurance card and/or a driver’s license or other type of ID card to fill in insurance and/or personal information for an online patient form, copies of the cards are saved in the patient’s Document Manager after the patient submits the completed form. Cards that are saved … Read more
Imaging 120
EARLY ACCESS ONLY Updated Procedure Names The imaging procedure names have been simplified. For example: Selecting Acquisition Sequences The Acquisition sequence options have been consolidated into a single list for a full mouth series, two bitewings, four bitewings and three periapicals, and three periapicals. Modifying Acquisition Sequences The options for adding, editing, and deleting an … Read more
Chart Numbers Required
EARLY ACCESS ONLY Now, chart numbers are required for all patients. When you are creating or editing a patient record, the Chart # box is required. To quickly insert a chart number that contains the patient’s initials, click the generate button (circular arrows icon); otherwise, enter the desired chart number manually. Notes:
AI Assistant
EARLY ACCESS ONLY Dentrix Ascend now leverages AI technology to allow you to chat with a virtual assistant to get a how-to question answered quickly. Also, if you are unable to get your question answered by the virtual assistant or need further assistance, you can chat live with a support technician. The AI assistant icon … Read more
OTP to Access Patient Forms
For security purposes, to access the new patient forms portal from an email message, a patient must enter a one-time password. Note: If a patient attempts to access the portal from an email message that was sent prior to the implementation of OTP authentication, a one-time password is not required. To access and complete online … Read more
Appointment Time Pattern Templates
You can now create time pattern templates that can be applied to appointments, so you no longer have to define a time pattern for every appointment Individually. Notes: When you are creating or editing an appointment, there are two options for time patterns: Note: If the appointment’s location differs from the location that you are … Read more
Filter Changes for Aged Receivables Report
The filters for the Aged Receivables Report (Home > Aged Receivables) have been changed to allow a reduction in the amount of data for the report, which may speed up queries and provide a clearer report:
Estimates Calculated According to Frequency Limitations Based on Treatment Areas
EARLY ACCESS ONLY Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure associated with a treatment area in the mouth (such as tooth, quadrant, or arch) if a frequency limitation based on treatment area was applicable for that procedure. Now, if procedure A for the UL quadrant was performed … Read more