Resubmitting Claim After Posting Partial Insurance Payment

EARLY ACCESS ONLY You can now resubmit a claim after a partial (or zero-dollar) insurance payment has been posted without having to delete the partial payment first. This enhancement may be beneficial, for example, in an office where zero-dollar payments must be entered to keep track of everything that comes back from the insurance (for … Read more

Additional Insurance Plan Options

EARLY ACCESS ONLY Options have been added to insurance plans. Currently, these options are for reference only. They have been added to allow you to capture values or information that previously had to be stored in the notes. Note: In a future release, values for these options will be able to be imported so you … Read more

Exporting Provider A/R Totals Report

EARLY ACCESS ONLY You can now export the Provider A/R Totals Report as a .csv file for further analysis offline or integration into external workflows. To export the report 1. On the Home menu, click Provider A/R Totals to open the Provider A/R Totals page. 2. Set up the report filters as needed, and then click Search. 3. Click Export. The ProviderTotals.csv file is downloaded.

Estimates Calculated According to Frequency Limitations Based on Procedure Date

EARLY ACCESS ONLY Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure if a frequency limitation based solely on date was applicable for that procedure. Now, if procedure A was performed one year ago, and there is a once-every-two-years frequency limitation allowed by insurance for procedure A, if you … Read more

Patient Medications

EARLY ACCESS ONLY You can now maintain a library of medications in Dentrix Ascend. You can add any of those medications to patients’ records as needed. You can also add medications to patients’ records that are not in the library. Adding medications to the library By default, Dentrix Ascend includes about 170 medications (the list … Read more

Enhanced Search for Payer Connections

In the Payer Connection Portal, when you are adding a payer connection for Eligibility Pro, you can now search by payer connection names and insurance carrier names. Before you could search only by payer connection names. To add a connection, click New Payer Connection. The New Payer Connection dialog box appears. When you click in … Read more

Recording Denial Codes on Insurance Payments

EARLY ACCESS ONLY To help you track and manage claims on ERAs that get returned with denial codes, you can now select a CARC (Claim Adjustment Reason Code) and RARC (Remittance Advice Remark Code) for each procedure when you are entering an insurance payment. Also, to facilitate this functionality, the dialog box for entering/editing an … Read more