Enhancements for Auto-posting of ERA Payments

Updated auto-post logic To help reduce the number of manual postings of ERA payments, enhancements have been made to the logic for the automatic posting of ERA payments, and Dentrix Ascend now provides additional indicators and messages to let you know if manual entry is required. (1) Auto-post/quick-post according to the following criteria: The ERA … Read more

Display On-demand Eligibility Options (Essentials/Pro) Based on Payer Support

Now, Dentrix Ascend allows you to quickly and easily know if a payer supports Eligibility Essentials, Eligibility Pro, or both. When you are manually verifying insurance coverage and requesting on-demand eligibility statuses on the Insurance Eligibility page (Schedule > Insurance Eligibility), notice the following: Note: If a payer does not support automated eligibility verifications at … Read more

Imaging 118

Hiding “Check For Updates” for Acquisition Agent You can now hide the option that allows a user to check for updates for the acquisition agent. This setting provides more flexibility for organizations that prefer to manage software updates manually. To hide the option 1. Open the Acquisition Agent.ini file (the default installation location is C:\Program … Read more

Search for Openings Improvements (Phase 3)

When you perform a manual search, you can now choose to search by operatory availability only. Before, you had to search by operatory and provider availability. This change in functionality allows you to double-book a provider when you are viewing the results of a manual search for openings. Also, the Date filter is now remembered … Read more

Additional Referral Information

Additional contact information now appears for a non-patient referral source (“Professional”, “Marketing”, or “Other”) that is attached to a patient’s record under Referred By on the Referrals tab of the Patient Information page. Previously, only the physical address would appear, but now, in addition to the physical address, the email address and up to three … Read more

Importing the Insurance Plan Details and Coverage Table

Previously, you could import only the deductibles, benefits, and coverage exceptions of an insurance plan from an eligibility response. Now, you can also import the source of payment, coordination of benefit method, and coverage table of an insurance plan from an eligibility response. To import the plan details and coverage table 1. If any insurance … Read more