Gentry Winn EARLY ACCESS ONLY There is now a “Canceled by Office” appointment status, which you can assign to an appointment when someone in your office cancels that appointment. With the Status of the appointment set to Canceled by Office, you can do any of the following: The icon that corresponds to the “Canceled by Office” status … Read more
EARLY ACCESS ONLY While viewing a patient’s clinical record, a provider can now review clinically relevant information from a completed patient form and then mark that form as having been reviewed. Changing a Form Setting To enable the provider review workflow for a patient form, you must change a setting. To enable the provider review … Read more
EARLY ACCESS ONLY Building on the 2-step login process that was released previously, your organization can now require users to use the enhanced security login feature and optionally, on a user-by-user basis, require multi-factor authentication (MFA). Enabling Enhanced Security Logins Currently, the enhanced security login feature must be enabled by a Dentrix Ascend support technician. … Read more
Released 10/22/25 You can now add a preferred pharmacy to a patient’s record. The specified pharmacy will be selected by default when you enter an electronic prescription. To add a preferred pharmacy 1. Do one of the following: – On a patient’s Patient Information page (go to Patient > Patient Information), select the Preferences tab, … Read more
Released 10/22/25 You can now delete referral sources. Note: You can delete a referral source only if it is not associated with any patient records. New security right: Deleting a referral source requires the “Delete Referral Sources” security right (in the “Settings” category). To delete a referral source 1. On the Settings menu, select Referral … Read more
EARLY ACCESS ONLY You can now configure quick-post settings and/or auto-post settings for ERAs to allow the posting of partial claim payments based on a dollar amount threshold. Notes: To set up the new ERA payment options 1. On the Bulk/ERA Insurance Payments page, with the ERA Payments tab selected, click Manage ERA Payment Options. … Read more
On the Basic Info tab of a patient’s Patient Information page, with a Chart # entered, if you click in the box, the characters are copied to the clipboard.
Released 10/22/25 Important Note: Some of the new features and enhancements may require an updated acquisition agent. For instructions on checking for updates, refer to the “Updating the acquisition agent” Help topic. Acquisition Options Page Enhancements Before Now Configuring Default Acquisition Options 1. Click the Settings button (cog icon). The Settings dialog box appears. 2. … Read more
On the Medical Alerts/Medications tab of a patient’s Patient Information page, when you are adding a medication to the patient, if the entire text that you have entered in the Medication Name box matches the entire name of a medication in your library, the option to create a patient-specific medication is not available. Previously, the … Read more
Released 10/15/25 Previously, when you were adding a medication to a patient, and the correct medication did not exist in your library, you could add the medication to the patient but not add it to your library. Now, when you are adding a patient-specific medication, there is an option that allows you to add the … Read more