EARLY ACCESS ONLY “Waiting Period” has been added as a new exception type. Currently, it is for reference purposes only and not used for insurance estimate calculations. With this exception type, you can specify that a waiting period of a certain number of days, weeks, months, or years applies to a procedure. To add an … Read more
EARLY ACCESS ONLY If your location has an Eligibility Pro subscription, and the coverage exceptions in the coverage table for a plan have been updated due to a manual import, you can revert the updated exceptions from the import back to their previous values within 30 days. When you are viewing a carrier’s insurance plan … Read more
Released 8/27/25 When you are adding an exception in a coverage table, you can select multiple procedures (existing functionality), but now you can select procedures that already have an exception for the type of exception (such as frequency limitation) that you are adding. When you save the exception, if any procedure selected for that exception … Read more
Released 9/10/25 Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure if a frequency limitation based solely on date was applicable for that procedure. Now, if procedure A was performed one year ago, and there is a once-every-two-years frequency limitation allowed by insurance for procedure A, if you treatment … Read more
Released 9/3/25 Up until now, Dentrix Ascend did not accurately calculate insurance estimates for a treatment-planned procedure associated with a treatment area in the mouth (such as tooth, quadrant, or arch) if a frequency limitation based on treatment area was applicable for that procedure. Now, if procedure A for the UL quadrant was performed three … Read more