New “Unreachable” Appointment Status

An additional appointment status, called “Unreachable,” is now available. You can assign this status to an appointment that could not be verified due to the patient either not having sufficient contact information or not answering any calls, text messages, or email messages. On the Unconfirmed Appts. page (go to Schedule > Unconfirmed Appointments), there is … Read more

Release Notes: March 27, 2023 (Prod 407)

This release introduces an update to the Calendar’s handling of provider groups. Changes to the handling of patient email addresses reemphasize the relationship of the patient to the primary contact, and there is an enhancement to the sending of appointment reminders to the primary contact. Multiple enhancements have been made to the Imaging module. Scheduling … Read more