EARLY ACCESS ONLY (Until 1/22/2025 – Subject to Change)
Did you know that you can use DDX (Digital Dental Exchange) as an electronic referral exchange between providers. For the initial phase of the integration between Dentrix Ascend and DDX, you can create a referral through the DDX website with basic patient information that is passed from Dentrix Ascend automatically. This is an initial step toward the end goal of having a fully-integrated solution for sending and receiving all patient treatment information, case details, notes, radiographs, and so forth to specified providers.
Note: Typically, DDX is known for its ability to exchange dental lab case information between practice and lab, but it also has the ability to serve as a digital exchange for practice-to-practice referral submission and updates, including between general dentists and specialists.
Pre-requisite: A DDX account. If you do not already have an account, to create a DDX account, visit https://ddxdental.com/signup. You can specify the practice name, a username and password, and other practice or user information. Once the practice account has been created, a user can add more users within DDX by clicking the practice name in the upper right of the screen, go to “Users”, and add a new user from that screen.
- It’s important that you verify whether your practice already has a DDX account or not. To get an accurate picture of your referral information, all users in your practice need to be associated with the same “practice” in DDX.
- You may want to consider having one DDX account per location for simplicity, but your organization can implement accounts to suit its needs.
- DDX accounts are free for the dental practices who are sending referrals out to a specialist. However, it’s a paid service for specialists who are receiving referrals.
To submit a referral
1. For this phase, to use this feature, you must already be logged in to DDX, so have Dentrix Ascend open on one tab of your web browser and DDX open on another tab. To log in to DDX, go to https://www.ddxdental.com/login.
2. In Dentrix Ascend, on a patient’s Patient Information page, select Referrals.
3. Notice that there is a new button in the lower-right corner: Send Referral to DDX. Click the button.
4. In DDX, the Request A New Referral page opens. Select a specialist in the My Specialists list, or enter criteria to Find A Specialist. Then, click Use Specialist.
The patient information from Dentrix Ascend (name, birth date, gender, chart number, primary phone number, and email address) appears automatically in the Patient Details fields of the referral.
5. Complete the remaining portions of the form, such as Procedures and Notes, and then click Submit Referral.