EARLY ACCESS ONLY
With Dentrix Ascend Forms, after patients complete forms online, they will now see an option to save a card on file. Having cards on file before patients’ appointments reduces front desk friction, minimizes manual entry errors, and provides touchless payment capabilities.
Notes:
- This functionality is available only if your office uses Dentrix Ascend Pay (through Worldpay).
- There is no additional cost to use this functionality if your office is already using Worldpay.
- The workflow is fully PCI-DSS compliant, leveraging Worldpay’s hosted solution for all sensitive data handling.
- No card data is stored in Dentrix Ascend.
To add a card on file
1. The patient completes and submits an online form.
The success page appears.
2. The patient clicks Add payment information.
The Financial Consent message appears.
3. Click Confirm.
The page for entering credit card details appears.
4. Specify the card information, complete the security check, and then click Make Payment.
Notes:
- Worldpay collects the card details and performs a $0.00 authorization.
- Worldpay tokenizes the card and returns a token to Dentrix Ascend, where it is associated with the patient’s record.