EARLY ACCESS ONLY
If your location has an Eligibility Pro subscription, and the coverage exceptions in the coverage table for a plan have been updated due to a manual import, you can revert the updated exceptions from the import back to their previous values within 30 days.
When you are viewing a carrier’s insurance plan in Dentrix Ascend (go to Home > Carriers, and then select a plan), if the coverage exceptions have been updated due to an import within the past 30 days, you will see a purple Updates notification, which explains that you have 30 days to revert any updates.
If the coverage exceptions have been updated due to an import within the past 30 days, the Coverage Table button is purple. Click Coverage Table. The Coverage Table for [Plan Name] dialog box appears.
In the dialog box, you will notice the following:
- A purple Updates notification appears at the top.
- The Manage Exceptions button is purple.
Click Manage Exceptions.
The Manage Exceptions for [Plan Name] dialog box appears.
In the dialog box, you will notice that a purple Updates notification appears at the top.
Do one of the following:
- To accept all the updated values, click Save.
- To revert an individual value, click the corresponding clipboard icon. In the pop-up box, the updated and previous values appear. Click the Revert link. Repeat this for any other updated value that you want to revert. Then, click Save to save the reverted values and accept all the updated values that were not reverted.
- To revert all values, click the Revert All Updates link at the top. To accept the reverted values, click Save.
- To close the dialog box without accepting any changes, click Cancel.
If you click Save, the purple notification and revert options disappear from the Manage Exceptions for [Plan Name] dialog box; in the Coverage Table for [Plan Name] dialog box, the purple notification disappears if there are no coverage percentage updates from the import that need to be reviewed, and the Manage Exceptions button is no longer purple; also, on the Edit Plan page, the purple notification disappears if there are no other updates from the import that need to be reviewed, and the Coverage Table button is no longer purple.