Betty Leh What is an insurance overpayment? How do insurance carriers handle overpayments? How do I manage adjustment types in Dentrix Ascend? How do I post an overpayment? What do I do when an insurance carrier tells me that they overpaid and expects me to send them a check for that overpayment? What do I do when … Read more
Have you ever felt that perhaps the text is too small to read, or wished you could zoom in on a page to see it better? You view Dentrix Ascend through an Internet browser, and most browsers will allow you to adjust the zoom level. You can try it out without permanently changing your default … Read more
The product update released November 13, 2019, includes new features and enhancements to existing features. New with this update is access to Workflow Compliance Report data regardless of whether the compliance feature is active. The tool for adding a new insurance carrier now allows you to search by Payer ID. You may now limit providers … Read more
The product update released December 18, 2019, adds simple lab case tracking to Dentrix Ascend appointments. You can now manage provider working hours for a specified time frame, and a location’s default appointment length is configurable. The chairside dashboard includes imaging integration. This release includes the CDT procedure code updates for 2020. Lab Tracking With … Read more
The product update released February 04, 2020, brings several useful enhancements to the usability of Dentrix Ascend, especially with regard to the clinical notes window. This update includes the next phase of the lab tracker solution, allows you to add an abbreviation to the location name, and lets you create a different customer-facing Internet profile … Read more
The product update released on March 10, 2020, introduces the first phase of clinical note template central management, with the ability to distribute from one location to many. You can now receive an automatic warning when the patient’s primary insurance plan has no contract with your billing provider. Online booking time slots now show all … Read more
The product update released April 14, 2020, rolls out the ability to update fee schedules by file import. This update also introduces copayment coverage tables and coordination of benefits options. A new reporting concept—patient health—makes its debut. Billing Update Fee Schedule from FileNext time you are ready to update your Fee Schedules, you now have … Read more
The product update released May 26, 2020, introduces the ability to color appointments in the schedule according to appointment type. An enhancement to patient communications allows you to see incoming text message responses. With this update, you may edit and resubmit insurance claims without deleting the claim and starting over. The Imaging module now has … Read more
The product update released June 23, 2020, adds a COVID-19 patient screening form to the Patient Forms suite. You can edit copayment coverage templates in bulk by uploading a .CSV file, and the routing panel has a new button for completing all the procedures in an appointment at once. You can now print the 2019 … Read more
The product update released July 30, 2020, includes a limited number of new features as Dentrix Ascend prepares for several major feature announcements. With this release, claims reports now include a creation date in addition to the date of service, and you can now see gross and net production totals while in the Day view … Read more