EARLY ACCESS ONLY
When you are importing insurance information from a received response to an eligibility verification, Ascend now warns you if the group number from the payer does not match the group number entered for the patient’s insurance plan. This warning helps you to know that you need to investigate and correct the patient’s insurance information before importing so you don’t discover later (such as when you are presenting an insurance estimate to a patient) that the plan and coverage details are incorrect.
When there is a mismatch, in the Import Insurance Benefit Details dialog box, a yellow warning notification appears at the top of the Patient Details section, and the Group # box is highlighted in yellow with a message below it that provides the payer-reported group number.
