10/28/2024
We have added a new vendor partner to our current group of claim processing partners. This announcement is for your awareness only. It will not change your existing service, payment, or delivery. There is no action needed on your part.
With this change, you may begin to see a DXC number instead of an NEA number for many attachments.
Current Exceptions:
- Metlife (65978) – NEA#DX.
- Denti-Cal (94146) – EHG#.
- Delta Dental of Michigan (DDPM) – DXC#.
- Renaissance Life and Health (RLHA1) – DXC#.
Notes:
- Reference attachment IDs when dealing directly with payers about attachments.
- In addition to this change, we are adding 42 new payer connections from 10/28 to 12/2 to help you process claims faster and more efficiently. Check our Dentrix Enterprise Payer Search Tool for new connections.
- If you have any questions, contact our eServices support team at 800-734-5561 option1.