Known Reporting Issues

Known Issue: Timezone/Date conflicts 

There is a discrepancy between the way Power Reports and other reports indicate the date when timezones overlap date boundaries. This discrepancy is only seen for multi-site organizations and only when transactions are posted in one timezone and then viewed in another timezone that would translate the given UTC time as a different date.


  • An office in Central Time posts a procedure at 11:15PM on Dec 2nd
  • The central branch (located in Eastern Time) views a report with that same procedure on it.
  • Here is what the Central Branch might see:
    • In Power Reporting, the report shows the Procedure as being posted at 11:15PM on Dec 2nd
    • In other Ascend reports the same Procedure  shows as being posted at 12:15AM on Dec 3rd